Rexburg, United States
47 E Main St
N/A
+1 2083568474
Tyler was so helpful! My daughter was stranded and lost her key. ARK was there within the hour with a new key and were able to reprogram it and rescue everyone! They were fast, polite, and showed they cared! Great company to work with!
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Great customer service and quality of products!
They responded to my “help” within 15 minutes. Were able to make me a couple new keys on site! Pleasant and knowledgeable. Went beyond the call. Awesome service!
Had them come out to cut & program key due to lost key. Original key found days later. Tech Never informed or disclosed that it would shut down car if used. Lost a day of work & 130 for a new battery to find out that wasn’t it. Had Art come out to fix issue and they charged me again. Called the office to give them the opportunity to make it right but they refused. A Simple “your old key will no longer work if found” would have saved me a lost days pay a 150 for a battery, & on top of that paying them to come back out again. Keep in mind I was a repeat customer. They’ve lost more than just me as a customer I can promise you that.
I was locked out of my garage so my property manager had me call this company to get new keys for it. On our first phone call we were talked to by a very rude and entitled baby boomer. We made sure we were very kind and cordial but this guy continued to be rude and unfriendly. As a combat veteran of the Afghanistan conflict I felt incredibly disrespected by this entitled and rude man. He was also very rude to my property manager when she called so we immediately called someone else.
It took 15 minutes to solve my issue! Service was great and best of all my problem was resolved! Will definitely return in the future!
Stephen is awesome. He's always my go to guy to send my customers his way. cause I know he will take good care of them
Went in to see if I could get a lock for a metal cabinet I picked up at a yard sale. I’ve never had to do this before so when I asked how much a new lock and key would be they told me it would be easier and cheaper for me to bring in the existing lock to make a key for it. I asked how much that would be and they said “2 a key” and they would call me when it was finished. S couple days went by and I called to follow up. They told me that it was done. Went in To get my new set of keys and lock and the charge was 17? “Oh well we had to make a hand impression”. . . I would have appreciated that price upfront or a call. Not going there again.
Deli
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