Valley, Germany
Gruber Str. 3
N/A
+49 80249029702
Large room very modern relaxing good location.
like
It was first time in my life that I had such bad experience with hotel just because of customer service. When I was booking the room it was written that room has air conditioning and when I arrived I asked about air condition. I was laughed at by one owner that I requested about it because they dont have it and they dont need to have it. When I went down to the reception the wifes owner asked me if everything is ok. I complained about lack of air conditioning and she reacted in the same manner as the owner. So I asked her why they advertise that they have air condition and she replied to me that something is wrong with me because she doesnt feel hot. In the same hotel there was also my colleague and she told me to bring to his room invoice for the stay and I refused since I am not meeting with him. She replied to this WHY? DONT MAKE ME ANGRY!” At that point I was literally shocked by such attitude to customer who pays 120 Euros per night. Another thing I disliked in this hotel was bottle of water next to mine bed. Normally when the bottle of water is next to bed that means it is complimentary but here it turned out it was 4 Euro for bottle and it was no information about it except that information was hidden inside the book. Walking around hotel in the night was also not easy. I wanted to go down to my car and it turned out that all the door are closed and only way was going around the hotel which was difficult because there was no light and I had to walk blindly. Forget about any help, reception most of the time is closed. Design of the room is also strange, water from shower goes into the room because there is no door in shower. Toilet also has no door so it looks like it is next to your bed. Only good thing is that room was clean.
A very nice place
Tolles Hotel in das ich immer wieder gerne komme. Bereits die Ankunft in dem großzügigen Außenbereich mit den vielen verspielten Ecken und Accessoires vermittelt einem sofort ein Gefühl von Urlaub und Entspannung. Jedes Zimmer ist individuell und mit viel Liebe zum Detail eingerichtet. Die Sauberkeit der Zimmer ist überragend. Das Frühstück besticht durch ein frisch zubereitetes Rührei, das Beste das ich je hatte!
Es war ein sehr schöner und entspannter Aufenthalt im Chalet Valley! Liebevoll eingerichtetes Hotel, sehr schöne individuell gestaltete Zimmer. Toller und sauberer Pool. Das Frühstück konnte sehr mit dem meiner Meinung nach besten Rührei überhaupt Punkten. Wir kommen gerne wieder !
Ich habe mich wie zu Hause gefühlt. Es gab alles, was ich für ein entspannendes Wochenende brauchte. Die Besitzer waren sehr freundlich und aufmerksam. Perfekt ausgestattete und saubere Zimmer und Gemeinschaftsräume. Das Schwimmbad und eine Radtour (sehr gute Mountainbikes stehen zur Verfügung) haben die freie Zeit noch angenehmer gemacht.
vriendelijk,correct zelf naar medere uren te vroeg aan komen ,en enkel alleen maar op doorreis .de vrouw des huizes maakte van alles zelf klaar , wat de natuur in de omgeving te bieden heeft.omgeving zeer mooi en rustig na een lange rit .kamers moet je gezien hebben anders geloof je het niet zoveel ruimte, dus uitstekent .van vlamingen die veel reisen dirk en patricia
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