Repentigny, Canada
337 Rue Marion
N/A
+1 8006679622
Delivery
Wheelchair-accessible car park
I recently received my Kepler Advanced loupes and they have changed my clinical experience, forever. The experience began when I met Nikki at a trade show. She is the quintessential representative for these exquisitely crafted, cutting edge loupes. She was meticulous with her measurements and recommendations for accessories. She was responsive and accurate with answers to all questions and concerns raised at the fitting and subsequent fine tuning of the order. When they arrived, I was able to fit them myself and start using them immediately. All follow up with Nikki was prompt, professional and caring. Nikki is an asset to the company and the brands, both Synca and ExamVision. If you have an opportunity to work with her you will understand what passion for executing perfection truly is. Thank you Nikki, your commitment to excellence is truly appreciated. T.
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I have owned my Exam Vision Loupes since 2013 and have been very happy with them. The titanium frames are built to last! Recently, I needed some repairs due to normal wear and tear. I contacted the Synca rep Hugo and he came to my office the next day to do the repairs. Really appreciate the quick response and customer service!
This is a great company. I had my loupes for over a year now. They are quick to respond, provide service and get your product to you. Initially when I received my loupes I did not wear them because they were not aligned correctly. I let Hugo know and he came the next day to help me and once we determined it would be best to send them back to get realigned and possible re made, he tried everything to ensure the least cost to me since I had waited a while to let him know of the problem. I received them and they are perfect now! I can't live a day without them. Then my light stopped working and Hugo again to the rescue was able to get me a light at my office by the next day. He is quick to respond and provide options. This is great service, pleasure to deal with.
I can't thank Mr. Trevor Meades enough, who is the sales representative for Toronto, for making my life easier. He is the most professional and the most helpful person I have dealt with. Absolutely fabulous and extremely knowledgeable in his field. Not only he helped me to chose what is best for me, but he came to my office multiple times afterwards to make a few adjustments as per my request. THANK YOU, Trevor.
Great product, great people, reliably reliable. I have owned 4 pairs over the years and will continue to use them!
Hugo from Calgary was awesome! My loupes broke at one of the hinges, and he came to my office and fixed them right up, next day. I love how these loupes are engineered so that many parts are quickly switched out if they break. Very happy with my purchase.
Syncs is an amazing company from the product all the way to the people. They helped me find my perfect loupes as a dental student who didn’t know anything about loupes and they were perfect, so I even bought a second pair before I graduated. Trevor and Hapi (Toronto) were a pleasure to deal with and always very helpful when I needed anything. Highly recommend!
I bought my loupes through Nikki and the entire experience has been fantastic. Nikki was quick to answer emails and arrived with multiple options and frame designs to try on. She was very methodical in her measurements in determining the optimal positioning of the loupes and was very keen on ensuring that I maintained good posture with the loupes. She answered all questions thoroughly and I was very impressed with her knowledge. The loupes took a few weeks to arrive but it was packaged very well and comes with a very sturdy and high quality case. Follow up questions to Nikki were answered swiftly and she does not hesitate in offering site visits to readjust the loupes as necessary. Overall, I am very pleased with the experience from Synca! The optics are very high quality and the frames are professional and look great!
Deli
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