Remus, United States
7839 Costabella Ave
N/A
+19895612293
I am a contractor that has been doing business with US Marble for years. They have some fairly good products but their customer service has really been poor lately. I just ordered a small replacement piece for one of my jobs that I was told couldn't be rushed and the quickest would be four weeks which I was a little disappointed but accepted. It took almost 6 weeks and we had to drive to go get it or it would have been a week later because it didn't pass quality inspection. I had three emails and two phone calls with no responses. When we got to the plant to pick up our piece it wasn't even done yet. It literary took them 10 min to make it while we waited. For as much business we have given them over the years I would have expected them to work with us and be more flexible. This is one of many stories latley with this company. Very disappointing.
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They parked their huge truck right out in front of a hotel they are staying at. There is plenty of parking behind the hotel for oversized vehicles, yet they ignored this and decided it was a good idea to take up five spaces reserved for normal sized vehicles. So, other people are having to park really far away because US Marble feels entitled to five spaces. After reading the other reviews, this seems to affirm their lack of respect for others.
I don't work here I'm a spouse from someone who works at this place friendly people even in the office yes you work hard like any other place he comes home with a smile as long as you do your job and stop talking then your doing a good job great benefits great pay if your there to work and not play kid games this is a great place to work thank you US marble for everything you have done for my family
I was warned about this place before working here but I came in with an open mind wanting to prove all the nasty opinions wrong....The place is a joke. It literally felt like high school all over again while working there. It didn't matter what knowledge or work ethic you brought to the table it was either you were well liked by all the old ladies there or you were nothing. Hope the owner reads this someday and contacts me, I'd love to tell him ALL about how his business is ran while he's gone.
They dont answer their dang phones
Marcus, US Marble has shut down it's business.
They shut it down with no warning
I will never work for this place again. So many bad incidents has happened there. I seen someone stick up for their whole team there because the "upper" management was doing them wrong. Well they got suspended for threatening someone's name title because he's the plant supervisior. Once again Rick covered for his family that works there just like he did his cousin Jack. I took my job very seriously unlike alot of people there, I came in every day never late. I wanted to learn it all but some upper management don't want to teach the employees under them so they can learn it all. I had to teach myself pretty much how to do my job. Like the other posts there is alot of drama like high school yes I can get over that and I was, but when my boss' plant supervisor disappear for a half hr to do drugs and come back all tweeked out. So when you ever have a problem or concern in that place and you want to keep a job make sure you keep your mouth shut about anything bad that goes on in there. Or you'll be FIRED! I'm not the first to see this happen or to quit because of it. Question is how many times you gonna see your good employees leave and your place go down hill because of it all? There's a reason it was so bad and it will continue until those people are out.
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