Reigate, United Kingdom
67 High St
N/A
+44 1737242331
Highly recommend James Dean, had purchased a property with the help of Dean, I received honest, professional help which gave me the reassurance and trust to then buy further properties and let there very capable team manage the renting. Again would highly recommend, best in there field.
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Selling your parents house and family home is never easy. Dean and Andrew in the Reigate branch went the extra mile. Dean valued the house higher than any other agent and achieved full asking price. I was able to contact him even out of hours on occasion. I found there whole service very professional, they did what they said they would do ! Turned up when they said they would and negotiated me a great price James Dean in Reigate come highly recommended
Yesterday me and my family collected the keys for our new home. From the very beginning I found James Dean Estate agents to to be honest, open and efficient in the way they handled our referencing process. As long as you are honest with them about your situation the will work with you. Special thanks to Laura Butler who was extremely professional throughout. She was always available to answer our questions and accommodate us. So pleased! Would highly recommend James Dean.
The first red flag was that we were asked to leave a review as soon as the rent papers were signed - don't do it until you have finished your business with them. After we moved in, the visits were every 3-4 months to check up on the property - intrusive, and the house never felt like our home. Eventually, we were given notice to move out due to the landlady wanting to sell the house. Frequent visits after were made after we were given notice, sometimes even multiple times a week. One day to evaluate the property, another day to take pictures - why couldn't they do everything at once? After we moved out, we had to pay for the referencing - I did not have to do that with any of my previous estate agents. Then I had to provide final bills to prove that all the utility accounts were closed in order to get my deposit back, and I disagreed with having to do this. I emailed them multiple times, and they stopped answering emails until I sent the emails to the directors of the company as well. If I'm wrong then tell me why I'm wrong and don't just stop answering my emails. I never had to provide final bills in order to get my deposit back with any letting agencies in the past. The only positive I can think of is that it was agreed to let us move out one month early with the landlady's permission, but that was probably due to hoping to sell the house as soon as possible. Google \James Dean Reigate reviews\ and you will see that the reviews are not so rosy on other websites. James Dean in Reigate are not tenant friendly, look elsewhere.
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