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AIG Life

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Reigate, United Kingdom

aiglife.co.uk
Insurance agency· insurance company· business insurance company· income protection insurance· key man insurance company· shareholder protection company· term life insurance company

AIG Life Reviews | Rating 3,6 out of 5 stars (5 reviews)

AIG Life is located in Reigate, United Kingdom on Beech House, 35 London Rd. AIG Life is rated 3.6 out of 5 in the category insurance agency in United Kingdom. Please note, this listing is for AIG Life Limited and not AIG UK. If you wish to leave a review for AIG UK, please go to: https://uk.trustpilot.com/review/aig.co.uk instead.\n\nWe are AIG Life Limited – the UK life insurance arm of the American International Group, Inc (AIG), a leading international organisation serving customers in more than 80 countries. As AIG Life Limited, we work in the UK, Channel Islands, Isle of Man and Gibraltar.\n\nWe provide insurance that helps people when they really need it, offering financial and practical support for individuals, families and businesses. Insurance is what we know, but being supportive is who we are. Here at AIG, we offer more than just insurance and financial assistance. We work with people experiencing some of the toughest times they’ll ever go through - and we help when they need it most.\n\nWe treat customers fairly within every aspect of our business and are committed to delivering the best service possible.,Please note, this listing is for AIG Life Limited and not AIG UK. If you wish to leave a review for AIG UK, please go to: https://uk.trustpilot.com/review/aig.co.uk instead. We are AIG Life Limited – the UK life insurance arm of the American International Group, Inc (AIG), a leading international organisation serving customers in more than 80 countries. As AIG Life Limited, we work in the UK, Channel Islands, Isle of Man and Gibraltar. We provide insurance that helps people when they really need it, offering financial and practical support for individuals, families and businesses. Insurance is what we know, but being supportive is who we are. Here at AIG, we offer more than just insurance and financial assistance. We work with people experiencing some of the toughest times they’ll ever go through - and we help when they need it most. We treat customers fairly within every aspect of our business and are committed to delivering the best service possible.

Address

Beech House, 35 London Rd

Phone

+443456006820

Open hours

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Aaron H

After my dad passed away at the beginning of September I contacted this company with regards to his life insurance. They were very helpful and explained that they were very sorry for my loss and they understand its a difficult time and would do everything to make the situation as painless as possible. They also explained that claims are usually settled in 30 days except in some exceptional cases it can be up to 60 days. This all sounds great except it has now been 4 months and I am still waiting for them to process my claim. Every time i call up I am told they are waiting for more information from the GP or they are awaiting confirmation that payment has been made from the GP. However everytime I contact the GP they tell me they have not received a request for information or they have not received payment to release the information. This company does absolutely everything to stall payment to you at a time you don't need this kind of stress. Please don't use this company unless you want the stress and financial burden after a loved one has passed while you try to get them to keep you updated. I cannot believe people are giving this company anything more than 1 star, I would give zero if it was possible. **update after speaking with them yet again and response to AIG below ** It has now been nearly 5 months and still no closer to a resolution. Still keep telling me they are waiting for the GP. Every time i speak to the GP they couldn't be more helpful and explain they have sent all the information requested. If these people just picked up the phone instead of sending an e mail, waiting 2 weeks to follow up and then sending another e mail this could have been sorted months ago. I urge absolutely anyone thinking of using thus company to please think twice so you don't have to go through the same great myself and others have to go through at the one time in life when you don't need anymore stress and hardship.

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Stephen Dobson

I HAVE BEEN TRYING TO CONTACT THIS COMPANY FOR OVER 2 MONTHS NOW, AND HAVE MADE NO PROGRESS WHATSOEVER. TERRIBLE CUSTOMER SERVICE FROM THIS COMPANY. HAVE BEEN TRYING TO CONTACT THEM FOR OVER A MONTH, BY PHONE & BY EMAIL WITHOUT SUCCESS. IS ANYONE THERE????????? THEY'RE HAPPY TO COLLECT MY MONTHLY PREMIUMS, BUT CAN'T BE BOTHERED TO HELP ANSWER A SIMPLE QUERY. BE WARNED

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Armando de sousa

Good work life balance

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Relton Herron

Instead of reducing my cover they cancelled it and left my wife 'uncovered'. Very disappointed and would not use again.

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Peter Bullen

Hi you are the best-known insurance and Peas of mind no Worries

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