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SoftMoc

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Regina, Canada

softmoc.com
Shoe store

SoftMoc Reviews | Rating 3,1 out of 5 stars (8 reviews)

SoftMoc is located in Regina, Canada on Cornwall Centre Mall, 2102 11 Ave E Unit 1035 B. SoftMoc is rated 3.1 out of 5 in the category shoe store in Canada.

Address

Cornwall Centre Mall, 2102 11 Ave E Unit 1035 B

Phone

+1 3067571035

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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P

Paris Phillips

Great bargins and excellent quality shoes. They also have a rewards program. Have racked up some good points because I make regular purchases.

A

Amanda Dustyhorn

Good deals. Good quality foot wear. Just a reminder they don't accept MasterCard online. Had to go right to the store and order.

S

shanaya wiks

I just called with a question and have never experienced such bad customer service. The girl on the phone was so rude i couldn’t believe i was talking to a business. I will never ever shop here again. i’m in disbelief.

C

Carla Lepp

Great quality and super friendly staff

K

Kalvin Dunn

Terrible store. Not enough room. Terrible employees. They don't ask if you need assistance. They don't give you time and they don't treat you like humans. Just like numbers. It's disgusting.

B

Bearboy06

Bad customer service I was trying to ask a question and the old lady snapped at me saying "hold on I'm in the middle of something" she could have been more professional about it

E

Eugena Anahkwat

I bought some mucklucks during the Black Friday sale. I wore the boots one day, and a pom-pom fell off. I took the boots back to the store to see what my options were. The manager treated me like a nuisance. I was not trying to cause a commotion, just asking for a little more help in getting something done about my boot. She had a loud tone, she kept saying she was done with the conversation, she didn't want to give me any more information that might helped me, and even threatened to call mall security on me. I was not causing a problem, but she treated me like I was. I called head office at SoftMoc and the representative had to send an email to the store manager saying to do an inspection on my boot to see where to go next. I took the boots back, she I formed me of what was to happen and that's it. People that work in customer service need to be patient and respectful. She was not, and just her attitude hurt my feelings and nearly made me cry in the store. I did cry on the phone with the rep. And she was very calm, understanding and polite with me.

B

Brendan Humphreys

Excellent service even on busy boxing week. My wife was able to try on various styles of boots settling on a pair suitable for motorcycling.

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