Regina, Canada
490 Henderson Dr
N/A
+1 3067212220
Online estimatesDeliveryIn-store shoppingOn-site services
Wheelchair-accessible car park
Very helpful, professional, and knowledgeable. Marguerite and Jason went above and beyond helping me and my wife decide on the best course of action regarding our countertop and glass backsplash
like
FloForm-Regina...great staff from sales to installation. Love our new countertops. Cheeseboard was a nice bonus.
I have never regretted something in my life as much as I regret using Floform. Everything started off fine - we went to the showroom, explained our project and picked our colours for contrasting counters. An invoice was sent shortly after with instructions that if we paid 50% immediately, it would hold our slabs in stock so that when our cabinets were finished being installed, our slabs could be cut immediately. After templating was done, we waited and waited and received no word about when our countertops would be in and installed. Finally after 2 weeks I phoned and was told that one of our slabs wasn't in stock and had to be shipped to the fabrication location IN SEATTLE. We were getting ready to list our house when we finally received a call that confirmed an installation date. On that date, the installers didn't handle the counter correctly and the main piece smashed in our driveway. We were told that another slab would be rushed. We received no apology from the company for this delay, nor any follow-up to explain how long it would take, etc. After waiting a week, I phoned and was told it would likely be another couple of weeks. No contrition, no apology. Also clearly there was absolutely no rush put on the job. Our countertops arrived after we had already moved out of our house and at that point we still had to do the plumbing and backsplash before we could list. We never received any apology and any time I tried to talk to the manager, Jason, he either hung up on me or was clipped and brief as if I was annoying him. All I wanted was for someone to communicate with me. An apology would have been nice. Two months after the install I received the invoice with instructions for payment. No note, no discount, just "Here's your bill. Pay us now." I have no idea how the counters are holding up. We never got a chance to use them as we had already moved out. This whole experience caused me so much anxiety I now have nightmares about buying countertops from them.
We bought a Daytona home and Floform installed the countertops. Four year later, all the countertops were lifting and eventually came off. Either they didn’t use enough glue, or they used old glue. When I complained to them, they sent someone to check. He confirmed that they were all lifting. When I followed up with them, they didn’t take any responsibility and said it wasn’t their fault. I’ve owned houses with 20 year old countertops that never lifted. This isn’t normal. I don’t recommend them to anyone.
The quartz counters we purchased from and had installed by FloForm were beautiful. After that, we advised Flo Form that we had not received the last piece of the order from the countertop quartz company. After some time, we did receive it. We were so very appreciative that FloForm followed up with us and resolved the issue. Thank you, FloForm!
Amazing deals to be found spring 2021 for the going out of business sale. Currently downsizing shop and personnel. No longer offering same-day countertops because all cuts are made in Saskatoon then shipped back to Regina. The current manager of floform Regina is a complete moron. We can save money by downsizing our shop. But we need to spend 10,000 in electrical to be able to call it a shop. Why would you leave the building that you've been in for 35 plus years and every other manager in that building was profitable but the current manager is a moron.
FloForm made the most beautiful countertops and installed them perfectly. I would use them again or recommend to anyone.
Great customer support. Needed a few scraps of laminate for repairs. Shop found an exact match in record time.
Deli
The best companies in the category 'Deli'