Redruth, United Kingdom
48 Cardrew Way, Mount Ambrose
N/A
+441209219993
Totally hopeless. They have literally missed more collections than they have made in the past month. Excuses from the customer service rep at the call centre include the "the driver ran out of time so couldn't complete his collections". This outfit has since been taken over by BIFFA who don't seem to have much more of a clue. They aren't interested in helping customers and their customer service department is staffed by people trained only in making excuses with no ability to resolve service issues. AVOID these cowboys.
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I have been calling there number for about 2 months and its constantly engaged, have tried at all different times of the day also, there email contact doesn't work either, useless went elsewhere! Very poor!
Driving like a bat out of hell through Fowey on Friday 3 August. Comments from several pedestrians in Daglands Road.
Been waiting for over 2 weeks for our rubbish to bd collected. When I call im told someone will call be back....still waiting.
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