Redlands, United States
32185 Outer Hwy 10 S
N/A
+1 9097954431
Wheelchair-accessible entrance
Redlands Stoneworks to the rescue. My wife and I initially hired the low bidder. What an expensive mistake! We went into RSW with a once burned attitude. The outside of the building isn’t much to look at, but once inside, the state of the art equipment won us over. The tech that came and measured our countertops (sorry I forgot his name) was professional and used state of the art measuring software. Our initial contact was with Whitney. She answered all our questions and put us at ease with her knowledge. Lastly, the installers, Sammy and Antonio, were amazing. This was obviously not their first rodeo.These guys did such a professional install and were very patient with us, as we had lots of questions. When finished, they cleaned everything up. Granite isn’t cheap, but their pricing is very competitive. We highly recommend Redlands Stoneworks.
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I wish they would've been more interested in helping me. I spent a lot of time in the yard looking at slabs and remnants. When I went into the office it took a while to be greeted and then I was told they were closing in 5 min. . Asked if I could make an appt. , but got a round about answer. I called 2 days later got a quote quickly, but the quote included a full slab of quartz when I needed less than half a slab. The cost was over 2,500for a small bathroom vanity. Took my business to a company in Ontario. It was worth the drive, they gave me several options and I got what I wanted for half the price. Wish I could have kept my business in Redlands.
A great, straight-forward experience. The staff is beyond helpful- TONS of material to choose from, and a smooth installation process. Both of my bathrooms and the kitchen were done by Redlands Stoneworks and I couldn't be happier. The installers didn't rush the job, but instead allocated time to every detail (seams, alignment, how the sink sets in, etc.) - it was very clear that they cared about their product. I always recommend these guys to everyone in search of granite (though they do much more than that).
I do not recommend this place. They installed the incorrect countertop. The manager(Tony) ordered a replacement which was not the correct countertop again and blamed the company he ordered it from. The manager had no sense of urgency to get the job done with the countertop I chose. I was not able to get the countertop I chose and I was given no other choice but to choose a different countertop. After 2 MONTHS it was installed and the crew damaged my drywall and did not inform me or care to fix it. Tony was defensive and did not follow up to fix the damage done to my interior. Poor management and poor care from the crews. In the managers defense I was not required to pay the other half of the remaining balance but for one I did not get the countertop originally chosen, it took 2 months and there was damage to my house so that is minimally what he should have done. I generally don’t leave reviews but felt it was necessary. Not professional.
EXCELLENT CUSTOMER SERVICE! This new company helped us from start to finish. They went above and beyond to help us out! Glad I used them and the pricing beat all the other shop we went to. BEAUTIFUL WORK!!!!! :)
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