Redlands, United States
2030 W Park Ave
N/A
+1 9097986797
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
As mentioned in previous posts, the owner Scott greets you and gets to know you. Some people see this as sinister but in reality this is actually a lost art. Older businesses took a personal interest in who you were and how you were doing and nowadays your lucky if the owner is even on the premises. I appreciate the personal touch as well as the professionalism they offer. Not only are they good at what they do personally, they exceed the standards of most other shops mechanically. If you need any work done on your vehicle I would not hesitate to refer them to anyone. If you are fortunate enough to experience how things use to be, you will see they are among a dying breed. Thank you Scott and the guys for doing a great job on my FJ.
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Colossal waste of time. Made an appointment for an alignment a week out and was very clear with them about my vehicle and situation ahead of time but they changed their mind when I showed up. I live in Big Bear and drove all the way down the mountain for my appointment only to find they had accidentally booked another customer on top of me, so I was pushed out for an hour. Irritating, but mistakes happen. No problem, I'll go grab breakfast. After that I get back and they take my truck for a test drive, put it on their machine, and then about half an hour later they come tell me they don't want to work on it. Even though I told them the exact state of my vehicle ahead of time, they decided a Toyota/Lexus with a mild lift and all terrain tires is just way beyond their abilities. They don't work on "lifted luxury imports" lol so know this ahead of time in case you drive something as exotic as I do (2006 Lexus LX470 aka Toyota Landcruiser) . They seemed nice enough, but showed zero sympathy for the situation they put me through. They completely wasted my time and money through their disorganization and incompetence. Go somewhere else with a little more integrity, we all deserve better.
A HUGE WASTE OF MY TIME. I also made an appointment a week in advance, for 8:00 A M. They take your car check underneath, while this guy, Scott, sit and distract you. Mean time this young woman is running some sort of screening or back ground check on you. I am only here for an alignment on 1977 Ford. By the way I have very good credit score. She texts him with her finds of, that I was there 10 years ago. I do not know what this has to do with the alignment. So he tells me he will call me with an appointment. So I ask for one now. GUESS WHAT HE NEVER CALLS. MORAL of story, he will only work on certain cars for certain people. Do not be an old previous customer or maybe a person of color. DO NOT WASTE YOUR TIME. THIS guy is not the owner of Pruett's that we new of long ago, this is a new guy.
Very good service. Clean and organized shop with excellent mechanics. They have a sincere interest in doing the work correctly. Very glad my friend referred me to them. Dave Gardner
I've had many alignments over the years, typically when have purchased new tires.. it seems to always be the same; the technician racks my vehicle, connects the alignment equipment, makes a couple of quick adjustments and they are done. Many times this is all done in less than an hour, typically is never within spec and the majority of times they didn't even test drive afterwards... Pruetts is on a whole other level, they take their time, they racked and re-racked my vehicle several times to get it dialed in, everything was well within spec, and they were extremely thorough in going over everything and answering any questions I had! I highly recommend Pruetts, i definitely won't go anywhere else from now on for an alignment!!!
This guy is a weight and alignment Genius! Scott knows what he is doing and is the nicest person you will ever meet. He is located in a nice area and has a secure yard. Easy to get to location. My motor home is in Great Hands here.
Great help and service all around! Highly recommend
I got great service Scott was excellent and helping me get my limos back on the road in great working condition
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