Redditch, United Kingdom
Pool Bank
N/A
+44 1527514511
Outdoor seatingDine-in
Bar on siteToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCoffeeSpiritsWine
Lovely environment and friendly staff even he was super busy. Children's after tea was excellent value money
like
If you are into afternoon tea this is the place to go. Beautiful decor staff pleasant smart focussed and very polite. Our.lovely waitress, Jordon met our every need and left before we could express our appreciation. Our visit was a birthday present. The fayre was beautifully presented, were a joy to the palate and the neatly cut sandwiches were moist. I suggest a visit to the webpage that gives support to this overture and will probably have you reaching for the phone to arrange your visit. We will be back.
Lovely food
what an appalling service, I had booked surprise Valentines meal out with my wife, I was contacted a couple of days before to make sure I was still going, (my wife answered the phone so that was the surprise over with) but not the restaurants fault. We arrived at reception at 6.50 as the table was booked for 7pm, a nice girl in reception greeted us, took my name and asked us to go into the bar and someone would be in shortly to take us through to Oscars Restaurant, we ordered a couple of drinks and sat just by the bar, 10 minutes when by followed by another 10 and another 10, by 730pm I was a little annoyed so I went to see the girl at the reception who couldnt apologise enough, grabbed the phone and again said someone would be in to get us directly, So I want and sat back down, Another 15 minutes passed and a waiter came through and I thought here we go but I was mistaken, He collected another couple who had only been sat down for 10 mins to take them in to the restaurant, over 45 minutes after the table was booked for, I would have understood if anyone had been to us and explained that it was busy (which by the looks of things really wasn't) but we were completely ignored the whole time., The staff behind the bar were having too much fun to notice us., I told the girl in reception that we were not waiting any longer and left, Not a good experience at all, Extremely disappointed to say the least.
Amazing food and attentive staff
Deli
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Outdoor seatingDine-inBar on siteToilets