Redding, United States
1010 Hilltop Dr
$$
+1 5302229200
N/A
Wheelchair-accessible entrance
20 minutes on hold. I finally hung up. Rude and unprofessional. I will be sharing my story with anyone that will listen. I will be doing business elsewhere. I am disgusted.
like
I scheduled an appointment for Wednesday morning. They called and said they didn't have a technician in my area and could they reschedule. They rescheduled for Friday 9-12. They called Friday morning and asked to reschedule to the afternoon. Then they called and said the technician was having an issue and could they reschedule to Saturday. The appointment was scheduled 12 - 2. Again they called that the tech was having a problem and could they reschedule again. This time he was supposed to arrive at 4. It's now 535 pm and still no tack and no call. This is the WORST customer service I have EVER encountered DO NOT USE the GEEK techs from Best Buy!
I wanted to cancel a Geek Squad appointment. I called the number in the Geek Squad page. There is no way to contact a human at the Redding Best Buy store. The answering messages are the worst of any site I've experienced. There is no receptionist, no operator, so no way for me to let them know that I am not coming in to the store.
Att sends me to these guys then they cant communicate with att regarding my phone
They Got her done after I was hacked. Very pleased.
Couldn't get through
These guys were very friendly and showed my problem was important to them to take care of. I cannot say enough how well the warranty issue went. The really nice thing is its not like I can only deal with them on the phone like other warrantys you get for phones I can also deal with them one on one.
Super helpful! Helped me quickly diagnose why my PC wasn't turning on and told me which part to replace. Had it back up and running in a few minutes.
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