Redcliffe, Australia
Blue Water Square, 20 Anzac Ave
N/A
+61 131318
The shorter lady with brown hair is the rudest person i have encountered at a post office. Every encounter has been unpleasant, and her attitude is abhorrent. The smallest requests seem to be the biggest inconvenience, and patronizes customers when they don't know something, when it is her job to assist. Do not go to this post office if you are after good customer service, because you will not find it here! The other ladies who work here are very helpful and it is a pleasure dealing with them.
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I have had ongoing dealings with the shorter, brown-haired lady for about five years now as the business I work for deals with them on a weekly-basis. At first I chalked up her bad attitude to perhaps having a bad day, but after horrible encounter after horrible encounter, I have decided to finally leave a review. For someone in a customer-service based job, she refuses to help anyone, constantly responds with sarcastic, rude remarks and makes any little query you ask seem like the biggest issue. I am not usually one to leave a bad review but after her constant bad attitude, I did think it necessary to leave one. If possible, go anywhere but here if you need to go to the post office!
We shunned this Post Office a long time ago as the service was poor. We moved to Redcliffe from Margate and love it here but Margate Post Office is where we have returned to the staff there are outstanding nothing is too much trouble. We only visit Redcliffe Post Office if we are absolutely desperately in a hurry. Dean and Val Redcliffe
Most of the girls there are very nice but there’s one woman that missed quite a few customer service classes. She always manages to rub me up the wrong way. I don’t think she’s happy in her job because she rarely smiles and sighs a lot, like everything is too much trouble. I hate when I’m in a queue there, It always works out that i go to her counter. It can ruin my day. I asked for passport photos one day and instead of coming out to the front and pull down the the backing blind, she just took the photo over the counter. She is so short that the pics looked dreadful, really close up and low down. What a waste of money. Thankfully, the other ladies are lovely.
They don't answer the phone call when needed...who does that ? Not happy Jane !!!!
I purchase a lot of items on line especially around Xmas time. Address is "Granny flat out back" 5 Hibiscus Ave. Previous postman ALWAYS left items as per address. Outback is SECURE. The last 7 items were returned to the post office - 4 of those i was told had already been picked up??? Please leave ALL packages at the address - Granny Flat out back
The service at Blue Water Square Post Office is ridiculous. Sometime last year, a man, who appeared to be homeless, was served by a short lady with glasses and shoulder length hair. As the man goes to turn around to leave, she ran into the staff room and came running back with Glen 20, complaining about the smell and disinfecting all surfaces that the man had touched. Loudly voicing her disgust at the man. There was a huge lineup and we all shook our head at her insensitivity towards the man. I know my username is funny, but this is a serious matter and she needs to be repremanded and learn to be compassionate.
The regular shorter lady at the Bluewater Square Post Office (Redcliffe) there is incredibly rude and refuses to help making every encounter difficult. I called to seek the status of a delivery and she told me nothing can be done unless I go in person with ID. I called 131318 and they said that is incorrect. Every time we try and seek help from this lady the service is appalling, makes you feel like everything has to be done three times as hard. Once she almost refused sending an express letter unless I had their phone number. I did not have their phone number! RIDICULOUS SERVICE
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