Red Deer, Canada
4909 49 St #702
N/A
+1 8339330382
Worst company to deal with!! Only been with them since December and has been the worst experience ever. I’m at the point where I’m ready to do a voluntary repo just to get away from this company! I don’t have horrible credit not perfect either but a score above 600 and was growing. They will spam call/text (4 times a day) even if arrangements have been made, they will not work with clients, they’d rather keep taxing on charges as opposed to simply changing payment dates to clients paydays. Agents are rude and bully. There’s no support from this company whatsoever. I should have read the reviews prior to signing papers. Do not deal with this company! There’s many other subprime lenders that are way better!! Avoid the stress!! Go elsewhere!!
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Never had an issue with them before and they offered to help out during Covid for 3 months by cutting my payments in half. Just found out from a dealership that is trying to get me a lower rate and a newer truck that Rifco told them that I had missed payments during Covid. Which is completely untrue and all my payments have been paid on time every month. Only reason I am having to deal with this company is because that’s who the 1st dealership had me with. There is no way to get you out the loan because these lie about your payments to other companies.
This is the WORST car loan company i ever dealt with! If youre planning to financed a car at rifco.. read the negative feedback first....they are 100% true. This company should be on media! One of the customer service was very nice... but most of them will give u an attitude!! Especially the guy that works there..!! Maybe most of u dealt with him before!
My payments are made every second Friday. If I am one day late with a payment, I get the phone call or the message telling me that my payment is late. I was charged a late payment fee 2 weeks ago because I was 1 day late. I have informed Rifco that I am temporarily unemployed. Instead of understanding, Rifco nails me with the late charge fee. Not much help or empathy. This is how Rifco loses customers. The sad part is that they probably will never change.
From my experience Rifco is one of the worst place to get your car financed.. They really Rip you off.. I think thats why they gave this name... "Rifco..."" Very poor service and very high interest rate.. Think before twice you deal with them.
I am 20 days late on a payment, and the company took my debit card, like a credit card, and charged my card after I told them they cannot. Theft! A complete stick up. Horrible company, bad decision on their part, not even professional like come take my car but leave my bank account alone? DO NOT USE. The review below says this company should be on the media. I have media contacts personally so wait until I'm done.
This is by far the worst company I have ever dealt with. Been with them 2 years. In my first payment they messed up the paperwork and took the payment out on the wrong date and then tried to charge me 70 to fix their mistake. After 2 years I never missed payment until this past one. I called someone to explain myself and she was actually really great! (Wish I could remember her name) She explained what to do and how to avoid lowering my credit score. She made me feel safe. For the past 2 weeks I have received multiple phone calls from rifco about my late payment. These people are harassing me over a payment that's 2 weeks late AND that I've already talked to someone about. Paul can't even pronounce my name properly which is why I haven't called him back. Another lady yelled at me when I told her this was harassment and that i was stressed. Terrible company. I don't care what kind of pinch you are in, go with a different company!!! These people don't care about you in the slightest.
Horrible Service. Payments stopped coming out of my account automatically due to an error on their end. They had the nerve to charge me NSF Fees, when I got the issue properly addressed they tacked on more fees including SkipTrace fees even though my account was had no outstanding balance during that time frame. I addressed these fees with a representative and was guaranteed no more additional services. Recently received a call saying my payment was late but it was made 10 days prior to invoice date, when I requested a summary more unjustified charges were tacked onto my account.
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