Red Deer, Canada
115 Queens Dr
N/A
+1 8887447123
On-site services
Consistently \can't find my address\ and I'm required to go pick up anyway. I try not to ship purolator as no other shipping companies have this issue. At least the staff are friendly at the depot.
like
Small package 1st had packaging issues and now has been on the truck for 2 days now and still has not arrived. I feel as this will never arrive or arrive damaged. Ordered a lot online and this is the 1st time using Puralator and the 1st set of set backs. Update. 3rd delay on this small package and it shows it is on their truck. How is this even possible.
Every package purolator brings is late. a snail would have been a faster option
My package status is delivered but it isn't! Had a 2 day delay on this package and now it nowhere to be found!! Would rate 0 stars if I could. Other delivering companies are better than this. You guys should improve customer service and delivery times!
DO NOT USE THIS SERVICE!!! They are the worst company to deal with! Their facility is a 2 hour round trip from my home and they bounce my packages back and forth from one facility to another town which is an hour round trip for me. When I'm told a package is at a certain place I make the drive and it is NOT there! This has happened a dozen times, I'm forced to take hours to drive around searching for a package. I just got off the phone with the call centre and the women was rude, kept talking over me, would not listen to a word I said. She told me there was nothing she could do and no notes she would leave to help me receive my package! My packages are well over TWO weeks from their expected delivery dates. Some workers help me and get the package dropped off at my post office or the gas bar at my nearest town.. most of them tell me in out to lunch and what I'm asking doesnt existence. If you want late packages, RUDE call centre that is a long wait on hold to get through to...these are your guys!!!!!!!!!!!
Deli
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