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Scrivens Opticians & Hearing Care

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Reading, United Kingdom

scrivens.com
Hearing aid repair service· Optician· Hearing aid store

Scrivens Opticians & Hearing Care Reviews | Rating 4.1 out of 5 stars (5 reviews)

Scrivens Opticians & Hearing Care is located in Reading, United Kingdom on 11 School Rd, Tilehurst. Scrivens Opticians & Hearing Care is rated 4.1 out of 5 in the category hearing aid repair service in United Kingdom.

Address

11 School Rd, Tilehurst

Phone

+44 1189412911

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

...
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K

Kevin Allwood

Very impressed with the service I received and would definitely recommend this place to anyone. This was recommended to me to by my wife, who was also very impressed with the service she received. The staff are all very highly qualified, very thorough and friendly. There is more of a personal touch and the attention to detail was superb.

C

Christine Emerson

I sat on my glasses! Took them.to Scrivens, this afternoon. Wonderful service from.a lovely lady, who took care,for about ten minutes. My glasses now fit better than before. Thank you so much.

P

Paul Smith

Complete waste of time, wouldn’t bother! Gave these clowns my glasses to simply be adjusted, they ended up taking 30min and then returning saying “Sorry we’ve broken them” as I’m presented my glasses in two pieces. The team did send them off to be repaired free of charge, which I appreciated however, upon return the glasses were given to me in worse condition then they were. I then asked if they finally would adjust them as per the original request, to which I was told to go elsewhere.

M

MJ Amos

Very poor customer experience. Appointment started late, staff mightily unconcerned. New prescription needed, so we were rushed off to view frames. Optician 'forgot' to sign NHS voucher when we decided to look elsewhere. Staff and manager refused to get the form signed at our request, and optician had to be challenged in consulting room. Unprofessional and ridiculous.

J

Jenni Whitby

Very efficient, was seen on time and the appointment itself was thorough. Staff were helpful and welcoming. Managed to get an appointment for the following day which was very convenient. Would be 5 stars but the building has a leak which was dripping onto one of the chairs in the waiting area - apparently head office have been notified multiple times and havent fixed it, slightly worried as it was very near a lighting fixture for the window display!

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