Reading, United Kingdom
50b Portman Rd
N/A
+44 1183381600
Door arrived and installed, order was correct and door fabulous. Installation a nightmare, Installers left house and we saw the damage to our Harlequin Sumi Wallpaper @52 per roll. Spoke with Steve Macquire and sent pictures and not a sorry or can we pay for damage, just crickets and silence. Disgusting company never again.
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After a terrible experience with another uPVC supplier we cautiously approached Reading Trade Windows and have not regretted our decision. After a positive (COVID friendly) visit to their showroom to view a door, we placed our order. Whilst there was a delay in delivering the door, we were informed beforehand and kept up to date with the new delivery date. There was a minor issue upon delivery which was resolved without delay. They even contacted us afterwards to ensure we were happy with everything. We will definitely return to Reading Trade Windows for any future purchases.
I am very happy with my service. Friendly team always willing to help. Would highly recommend.
Well what can I say its been a pleasure from start to finish with RTW. From speaking to Steve and Chris in the office about what is was I wanted in my new forever home they quickly came to the conclusion what it was I needed. After this I was sent out a young chap called Luke Bremner which came to measure up all of my openings in my new home three weeks after my windows doors and bifold’s were all fitted fantastically by Luke and his team of expert fitters. Would highly recommend anyone going to Reading Trade windows for a fantastic experience in buying windows.
BUYER BEWARE. Use this company at your own risk... Problems with our installation included: - Incorrect contract supplied initially - 4 bifold door panes ALL had to be replaced due to defects - Ordered a front door that opened outwards (even though that's not what we asked for), so had to reorder. - Trims on roof lanterns had to be refitted - Used an installer who is neither CERTASS or FENSA certified, so building regs documentation was never completed DO NOT USE THIS COMPANY.
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