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PSECU

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Reading, United States

psecu.com
Credit union· ATM· Education center

PSECU Reviews | Rating 2,9 out of 5 stars (4 reviews)

PSECU is located in Reading, United States on Area Community College, Berks Hall, 10 S 2nd St. PSECU is rated 2.9 out of 5 in the category credit union in United States.

Address

Area Community College, Berks Hall, 10 S 2nd St

Phone

+1 6102364780

Accessibility

Wheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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B

Brian Miller

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Worst experience ever, the customer service is horrible and the management and loan department are clueless. Every single person we spoke with had no idea what they were doing and we were transferred to multiple different people on several occasions. We also made two trips to Harrisburg to pick up a check that was supposedly ready for an auto loan on to find out it was never cut because they couldn’t find out paperwork. I would honestly pay 1 or 2 percent more on my interested rate than ever use this bank again.

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Jason Boyer

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Don't let their introductory rates and low interest rates hook you. If you ever run into financial issues and fall behind on a payment, they remove your online access to your accounts as if its a privilege to use online services. Both me and my wife are long time members (over 12 years each) and used to love their services, but over the last year or so they went from friendly, helpful and caring for their customers to full on ninja loan Nazis! I've personally gotten 14 members from my own family to faithfully bank solely with this institution despite the many inconveniences of not having any physical branches and so many hoops to jump through to join this circus. Let's say not a single one of them can agree the service they provide is worth the hassle. Such a shame to see such a great institution turned into a greedy inconsiderate corporation that my whole family's money helped build. What can you expect from a State Employee run organization. I guess we should have seen it coming.

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Joe Conway

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My experience is 90% great! I have recommended it to my kids. They have accounts here. They have used PSECU to work out of credit card debt. I am amazed at the low rates for loans, and have switched CD here too. The 10% discontent is the bureaucracy setting up a trust checking account still in process after months.

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mizzmini45

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Another predatory capitalism bank who charges bank account holders steep fees when account is overdrawn just a few hours. They have extremely high interest rates. If late they take all your available funds. As soon as this is paid off i'm shutting down my account with them. I'm withdrawing from this con. Its pure theft and fraud.

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