Reading, United Kingdom
78 Christchurch Rd
N/A
+44 1189311211
Found the agency very helpful in not only finding a house with friends but also thoroughly explaining the ins and outs of everything. Was glad to be introduced to Benji who showed us around and assisted on the financial side of things, making it very easy for us students. Overall 10/10 experience, excited to be moving in next year.
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Avoid Cintra Estates at all costs! They put on a front and seem like professional staff in the office, but their practices couldn't be far from it! To start they couldn't even provide house keys when moving in as they'd lost them and then we enter the house for it to look like this!!!! They then shift the blame onto Ridgemoor who pass it back to Cintra, all very confusing... and so we couldn't move in. After many emails and phone calls the property was ready to move into... but it was hardly \professional\ clean as they call it. No reimbursement for rent baring in mind the property was unliveable for at least 3 months. Problems continued as the house was barely legal, was a struggle to even ask for a carbon monoxide detector fitted!!! Things got so bad we got Environmental Health round as my room didn't even have a radiator.. We never saw the landlord no idea who he was, if you want anything done be prepared to send countless emails and phone calls, it's not going to be easy. Took 2 months to get the deposit back.... endless excuses were made up again shifting the blame onto Ridgemoor and the \landlord\. They will never give money back unless you pester them for months on end, funny how they are so quick to ask for money yet fail to give it back.. Most unprofessional business I have ever encountered, caused me, my housemates and family ridiculous amounts of stress and we could never feel relaxed as there would always be some sort of problem with both these so called businesses. So glad the 3 years are over so we never have to deal with them again.
Very pleased with the service Cintra provided us when looking for our first student house. Benji was particularly helpful in providing all the relevant information and kept us up to date with the whole process. Very happy with Cintra Estates :)
Benji was a great estate agent, he was very quick to respond and happy to answer any questions we had. I would recommend Cintra Estates.
I went to help my daughter move into her new house today, it was let by Cintra Estates on behalf of Ridgemoor. After letting them know that we would be coming and making a 4 hour return journey we found the property was in an absolutely appalling state, we could not even leave a bag there. This is over a month after we started paying the rent. I am absolutely mortified to find this post from 6 months ago, below. I am very worried that we have been conned and that my daughter will be in an unsafe environment. Cintra (& Ridgemoor) have made mine and my housemate's stay in our house HELL. They have completely conned us. They do no repairs (we asked from June 2017, we've only recently had most repairs completed) and the repairs are inadequate. This property has been dangerous to live in. They do not reply to phone calls or emails. They are rude. Mr Khan is a horrifically disgusting human being, and the property manager is also terrible. They are rude and unkind. You should all know they've had lots of legal action taken out against them and they are currently bankrupt. I'd write more but I can be bothered giving any more time or writing this. they aren't worth it. We have a full list of everything they've done (or haven't done). PLEASE, PLEASE AVOID. ESPECIALLY STUDENTS.
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