Axa

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Reading, United Kingdom

jobs.axa.co.uk
Insurance agency

Axa Reviews | Rating 1,8 out of 5 stars (1 reviews)

Axa is located in Reading, United Kingdom on 4th Floor, Pinnacle House, 20 Tudor Rd. Axa is rated 1.8 out of 5 in the category insurance agency in United Kingdom.

Address

4th Floor, Pinnacle House, 20 Tudor Rd

Phone

+44 1189550000

Accessibility

Wheelchair-accessible entrance

Open hours

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J

Jim Samengo-Turner

I was in a crash that was not my fault. As it wasn't my fault at no point do they give me a claim number so I can skip the new claim steps. They were quick to pick up my car, and then lose it... I called to find out where the car was. They give me a company name, postcode and number but no address. I pass on the details to the other guys insurance. It then turns out that the details for the depot my car is at is conflicting. I call them up to see if they can give me some more info so I don't look like a fool sending the other guys insurance on a rabbit chase around the country. They give me the same company and postcode but a new phone number. I decide to check online to see if I can get a bit more info to pass on so I don't continue to give the othwr insurance company false information. Turns out both the post code and phone number were wrong. I have had to make numerous calls to find out where my car is, let alone if it is salvageable, listen to their eerie hold musc whilst stressing about the location of my car. Through this I have also looked like a fool passing on duff information to the other insurance team, who have given me a claim number and have been very responsive to me.