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AT&T Store

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Reading, United States

att.com
Cell phone store· Telecommunications service provider· Cell phone accessory store

AT&T Store Reviews | Rating 4 out of 5 stars (8 reviews)

AT&T Store is located in Reading, United States on 2733 Paper Mill Rd Suite 13. AT&T Store is rated 4 out of 5 in the category cell phone store in United States.

Address

2733 Paper Mill Rd Suite 13

Price range

$$

Phone

+1 6102361410

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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N

Nick Onyemeke

I am a physician and have never been thanked for my service. Malik gave me an amazing customer experience. I will no longer go anywhere else and will send my friends and family to Broadcasting store. I feel like family.

R

Reek reek

I love the customer service here! Iz is my go to guy every time I visit! He’s so knowledgeable and kind. He takes his time and answer every question!

D

Dani Hill

By far the best experience I have ever had in an AT&T store or with AT&T customer care. Iz was patient, knowledgeable, and incredibly friendly. He took an issue with my Samsung watch that I have been having for over 6 months and managed to get it fixed. The difference between this experience and others I have had was most certainly his persistence to make sure that I left there satisfied. He did not just brush me off like the other AT&T location or tell me to call customer care. His level of professionalism made the difference in this case and I will most certainly be going back to this location for all of my business purchases or inquiries in the future.

E

Eden Lange

Malik helped me this evening and he was super helpful and kind! I had a long update so he even stayed later to help me finish up!

C

Calista Rodriguez

Worst customer service experience I have ever received. I walked into this store to decide between here and T-Mobile to get a new phone. Walking out I was under the impression I was going to get my phone in the mail and be able to track it. My information was not set up correctly so if it wasn’t for me being cautious my order would’ve been canceled and I would have had to wait longer. I had to be on the phone with AT&T at least 20 times to get everything settled. On top of that they had my address wrong so it didn’t ship to the correct place so I had to be on the phone with fed Ex to hunt my device down. On top of it all I got a call saying my bill is past due when I just received the phone. I called the store to discuss this Situation and the person who answered was very rude and hung up on me only because I was expressing my issues that I guess they couldn’t help me with. After all this stress I’m considering returning my device and switching my service. I have one never been the person to complain about customer service but this experience I had was truly unfair , disrespectful and uncalled for.

A

Andrew Condon

Worst tech experience i have ever had. Guy changed my number and tried a bait and switch. Ended up leaving att after this. Absolutely wouldn't reccomend.

M

Michael Dutka

I have been there a number of times to deal with situations I have had with my phone and T.V. They have been extremely helpful as well as very courteous. They have been more help then the help line. Plus they had fixed things on my account which saves me money. Which is a great thing.

D

Deb Kantner

We went to the AT&T store at Broadcasting Square and waited about 20 minutes but the manager ended up waiting on us due to the bad experience my son had online via chat and also via phone. My so. Was trying to upgrade his and also his wife’s phones and could get no where prior to going to this store. Dustin was extremely helpful and attentive to our questions and needs. We ended up upgrading 3 phones that day instead of 2. We would highly recommend!

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