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Raymore, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 3,8 out of 5 stars (5 reviews)

T-Mobile is located in Raymore, United States on 2021 W Foxwood Dr. T-Mobile is rated 3.8 out of 5 in the category cell phone store in United States.

Address

2021 W Foxwood Dr

Price range

$$

Phone

+1 8163313345

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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R

Ryan Foster

Went in to buy a new phone after having mine for 2 years. The associate talked me out of any new phones, and told me to just deal with my old phone. And went to go help the pretty girl next in line....

A

Alexis Acklin

I had a completely terrible experience. I went in there 2 weeks ago to price out exactly how much it would be to trade in the current phone I had on my sprint plan and the amount of the watch that I had left to pay on. I talked to codee originally he assured me it was an easy process of trading the leased phone in, paying the watch off, abs transferring the line from sprint to T-Mobile. I came in there yesterday around 6:30 expecting this process to be pretty seamless with paying the watch off, turning in leased phone and then being added on to an already existing T-Mobile plan. Codee , the pregnant manager, and Brent who was helping me all said conflicting things while in there. Nobody was aware of how to do the whole process. I walked in prepared to pay off my watch. Codee never told me that I would have to not only the watch, but the sales tax on the phone that I’m turning in, the phone bill, and the down payment for a new phone. Codee nor the pregnant manager ever acknowledged the fact that they had completely misinformed me the first time I came in there. While in there after I had already turned my phone over to them they tried to force me into a new number so that they wouldn’t have to do the work of pivoting the number. Even at once implied I walk out without a phone. After being there 2 and a half hours. I walked out with a phone that I wasn’t really happy with and completely frustrated having to spend a few more hundred dollars that planned on spending and having a terrible customer experience overall.

D

Denise Vogel

Nelson was amazing. My phone went bonkers and he fixed it. He then showed me how to fix it if it happens again. Store was clean & all staff was friendly.

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Spencer Hildebrand

I’ve had nothing but issues with this specific T-Mobile location since moving into the area. I can never get the same information out of two different people at the store. I can never get employees to actually follow up on what they say they’re going to do. And now I can’t even get anyone to answer the phone. I ordered a replacement screen protector for my phone two months ago they said it would be direct shipped to my house because they never carry anything in stock anymore. I still have not received it and can’t get anyone to answer my phone call to see where it is.

M

MARY Wassenaar

The young man was very considerate and polite

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