Rayleigh, United Kingdom
28 High St
$$
+441268777605
N/A
We went on Tuesday evening. The place was two thirds fall. We were informed at the start that we would have to wait. The staff despite being very busy were attentive and helpful. The food was delicous. The only reason this review is 4 ibstead of 5 was the air conditioning. It felt colder than 18c. I would take a light jacket or jumper when I go again.
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Great experience this time and really friendly staff! Ok, first off I want to be clear that I have already reviewed this location and although the staff was friendly during that visit, it was really unclean!! BIG DIFFERENCE TODAY!! We were seated by Judit and I think she might have been the manager or duty manager; she had that management persona about - in a nice way! She was engaging from the moment we walked in, she encouraged us to pick our seat \anywhere you want to be comfortable\ sadly this isn't often a choice given to patrons! Our server was Nathalie (blond), friendly polite and hustled herself around making sure everyone was happy, fed and watered. These two seemed to bounce off each other really well and they looked like a real team - the poor cook who smiled the who way through melting in that kitchen turned out some lovely food that was well presented. This team certainly need some recognition from their company, the service we received was how it should be, customer first!!! We even had our deserts made by Judit's fair hands; I noticed that she even made sure she had her catering hat and an apron - good to see someone taking food hygiene seriously. After a naff visit last year and not really wanting to return, I can honestly say I'm sold and will certainly be back again soon!
Good restaurant, the food is delicious, good presentation, good variety. The service was a bit slow but in general good restaurant
We very nearly dined here yesterday. We got as far as the front desk. And waited. And waited. The pizza oven was manned, but not even an acknowledgement or a \someone will be with you shortly\ so we went elsewhere. A few weeks later and we tried again. This time booking a table in advance (a genuine question: do some establishments get \sniffy\ with walk-in trade?) and everything went well. They were busy but our order was taken promptly and the food arrived within an acceptable time frame. All of us in a party of 6 enjoyed our meal. So I've added 2 stars to my original assessment
A last minute decision as I was held up and didnt want to cook! I think Ask has raised its game in both menu and food. It was not 'busy', so the noise level was fine. When a lot fuller, the noise reverberates around the hard surfaces and it is very loud. Tonight was lovely.
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