Ravenna, United States
318 E Main St
N/A
+1 3302963871
Online careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Passport photos
Fast, convenient, friendly. Prices clearly marked. Most of the time an employee will ask if I need help. But they are not pushy about it.
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Very neat and clean.. employee was polite and helpful
Angela, pharmacist, absolutely great!! She has done wonderful job helping with any questions and needs one may have! Shes great!! Very helpful!!!
Love this CVS. Have always had very helpful staff, but Zachary is the best, always friendly, prompt and professional!
Horrible drive through pharmacy staff. I can't walk very well, so I use the drive thru to pick up my prescription every month and I'm just fed up with the poor level of service at the drive up window. The lady there today kept saying she can't hear me, but refused to open her window more than an inch. I understand it's cold outside, but my truck window was down all the way...you can't open the drive up window more than an inch? She was just rude and kept repeating "I CAN'T HEAR YOU" - so a 2 minute conversation took 8 min. I wish I could say this was not the usual experience - but unfortunately this is how the Ravenna CVS always operates. I finally had enough today, pulled around to the handicap spot to get out and speak with a manager...and of course there wasn't one on duty. Typical. I try to keep my money local - but with so many other options out there, I think its time to move my business elsewhere.
Pharmacy staff has been consistently rude and unhelpful from day 1. Wish Walgreens was a tier 1 on my employers new insurance because this place is subpar! Seriously need to re-evaluate customer service approach.
I don't ever give negative reviews, until now. Every single time I have called the pharmacy over the past few years they have been extremely rude and short. I just got off the phone with a woman less than 5 minutes ago & she acted like I was a complete moron for asking if I could add flavor to my son's medication that has an awful taste. All she had to do was explain nicely on why that couldn't be done there was no need to be rude and not even say 'bye' she just hung up on me. Very nasty pharmacy. (Only the women have ever been rude...the men have all been helpful band friendly) We all have bad days, but it's still "customer service".
The pharmacy at this location is terrible. They will do as little as possible to help you out. They've been out of the medication my family needs multiple times and do not make an effort to help me find other locations with the needed prescription. I had to call CVS corporate to get assistance.
Deli
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