Ravena, United States
54 Mountain Rd Ext
N/A
+1 5187562010
Wheelchair-accessible entrance
Nolan has been a Godsend!! And we say that without hesitation or exaggeration! They literally saved us from a dire (miserably cold) situation. We contacted Nolan on Saturday afternoon, within 5 minutes John called us back (how nice to have a Local friendly guy to talk to), and within 12 hrs they were at our house, at 9 AM on a Sunday morning no less! Their pricing is more than fair, and again we cannot emphasize enough as to their Exemplary Service! Today we called the office to “officially set up our account,” and the staff was equally as friendly as John was. They seem to appreciate our business and genuinely care, like the way it used to be, old-school customer service, nothing better! We Highly Recommend them! Call them Now, you won’t be sorry!
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Wow! Putting to shame the large faceless provider we have sadly used for too long! Quick friendly installation. Professional on the phone and in person. Better prices. And a local/family business. So glad to have switched!
I was on auto delivery. I sold my house in June, and I called and told them that the new owner would be contacting them. Wether the new owner ever did, I do not know. All I know is that sometime in late October I got a bill for topping off tanks, about 160. I called and was told that they would mail me a check. Now it’s the end of January still no check. I’ve called 3 times now, “we’ll look into it and call you back” yet no one ever calls back. Consider this when deciding who to use for you propane needs. Do you want a company that can’t afford to send me my 160? I know I wouldn’t.
Higher than 5 star service. Nolan installed a new propane heating system in a very large house with challenging radiator placement and piping. Matt and his team were on time, courteous, patient, and skilled. They tackled this challenge and went above and beyond to locate cut pipes and reroute to ensure all radiators functioned properly. Once job completed my many questions were answered and I have no doubt service moving forward will be stellar. Thanks everyone!
Hello...I just wanted to give a shout-out to you and your crew. I was a Nolan customer for a few years until I moved into my current home last year. At that point the house was set up with a competitor and I just stuck with them. For the last month and a half, I’ve run out of propane and have fought to get timely propane orders to no avail, this terrible service despite having a credit on my account for delivery. This morning I called you at 10:30 for new service, explained the situation and was not expecting any service to happen as we have a holiday weekend. Your guys just left my house 1/2 hour ago, my furnace is running, I’m drying clothes in the dryer again and the tanks were installed and filled with propane within 3 hours time. THANK YOU, THANK YOU, THANK YOU!! I appreciate your speed and timelines, having heat again (sad a simple thing during the upstate NY winter should be so stressful) and the friendliness and professionalism shown by everyone I’ve spoken to today within the company. There’s a reason to stay with local companies and I plan on being a Nolan customer for many years to come. Again, thank you and my sincere wishes for a Happy New Year to all of you.
Deli
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