Randwick, Australia
103 Avoca St
$$
+61 293265550
N/A
DeliveryTakeawayDine-in
As much as I enjoy the food, tonight was quite possibly the worst service I have ever received. After finishing work late, I ordered 2 pizzas and a salad online on the way home expecting to be able to have dinner shortly after getting home. Instead, it took 1.5 hours to have a pizza delivered from a shop 1km away. What was more aggravating was that after an hour waiting I called the shop and was told the order was leaving the shop now - somehow it took 20minutes to complete a 4minute drive after 8pm mid-week in a suburban area. Staff on the phone were also not able to tell me if certain toppings/sauces contained gluten, surprising given that they heavily advertise their gluten free bases which was the main reason we chose RB (I was dining with a coeliac friend). The lack of knowledge of product appears to be a training problem throughout the company as i did try to check other stores and they also could not answer and it is not listed on their website. Not sure I will be ordering from here again, given they are unable to advice on dietary requirements or provide reasonable service. There was nothing convenient about this delivery.
like
O some pizza nd good serives
Most delicious pizza imaginable. Great customer service. Delivery estimate was accurate within 1 minute. Not the cheapest pizza in Randwick, but definitely worth the cost.
The food was delicious but it took so long to be served
Best pizzas in the area! Hot, fresh and delicious; with just right amount of toppings for the ultimate scrumptiousness:) Also, excellent customer service. On busy nights it may be a while before you get your pie, but it always is so worth the wait:) Keep up the great and yummy work guys!
An absolute disaster of a service and a food quality received! 2x XL pizzas ordered (prawns too not just basics) with misleading delivery time, waited 1.5hrs on Saturday after 6pm, having being told it would take 20min or so. Had to call to follow up on order and asked myself (not offered by staff) to be given something as a side freebie due to an incorrect info, the manager Rajiv agreed on a garden salad. As it arrived I was totally appauled that someone can call that a 'freshly made salad'! It was soggy, brown, old and definitely not freshly put together!! Photos taken as a proof. Won't be ordering there again. Feel like I need to be reimbursed for the pizzas. Shame on you Dan and Rajiv!
as always yummy
Excellent pizza. Manager is a nice person and good nature . Staff was nice.Love this place.
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