Randwick, Australia
43 Belmore Rd
N/A
+61293982366
The property manager openly hit on me several times. Tried to get me to pick up documents at a club he was drinking at. Then offered to come to my home and give them to me even though I said I wasn't comfortable with that and to please email or post them. He took my mobile number and was constantly messaging me inappropriately. Sexual harassment at its finest. I felt completely unsafe, especially because he knew where I lived.
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UNPROFESSIONAL, INEFFICIENT, RUDE ....This agency managed two rental properties on behalf of my family for a number of years, and after we terminated their 'management' role recently due to lack of communication and service, we learnt that annual property inspections were not carried out, the tenants had repair and maintenance issues that hadn't been addressed, and rent payments were in arrears. Even with a generous handover time-frame to collect the rental & bond paperwork from their office, the owner 'Charles' made us wait for 2 hours, leaving his receptionist to make excuses for his delay! When Charles finally appeared, the handover was scrappy and incomplete, with paperwork reluctantly tossed one piece at a time onto the table, in the most rude and unprofessional manner that I have ever experienced!
Rented with these guys for four years without any difficulties, received my whole bond back upon vacating the property
The manger of this agency is rude and disrespectful
Lowest Rating realstate.
After renting a property through this agency, I have a little advice for you. If they make a commitment to you, get it in writing. If they agree to fix any problems with the property before you move in, make sure you check that they have been done before you sign the lease. Even if they tell you to your face that the rectifications have been done, go and check the property first. I'd communicate with them via email so you have a written record of anything they say. These guys have perfected the art of smiling broadly whilst lying to your face. I know real estate agents often don't have the best reputation, but these guys make all the others look like saints.
I rented through this real estate for 5 years and it was painful at times to get stuff done or even replies. Ask for Leonard Cherry the sales man if you need assistance, he is certainly the man to get stuff done. He is fast and looks after your every need which was refreshing to see since he was there for sales not property management. The business needs more people like him!!
HORRIBLE! HORRIFIC! HORRENDOUS! Rudest, most arrogant, and unprofessional service I've ever had. Paul, the agent, is a very rude, scum kind of guy. He kept attacking me via emails. They would not provide a proper professional answer. He says one thing over the phone, and another via writing. And when you question that, then you have mental issues and have trouble to "understand" (this is actually sent to me via email). I wonder how they are still in business! A piece of advice to anyone thinking of dealing with them: DON'T!
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