Randallstown, United States
9145 Liberty Rd
N/A
+1 4105212600
I am so thankful to have found this location. First of all, I called a couple of places before this one, and spoke with Michael. He was so kind and answered all of my questions, and confirmed the documents/requirements for renting. Then came application and move in day during which Brandon helped with the entire process. Brandon was really helpful and I didn't feel rushed whatsoever. He answered and explained every question or policy that wasn't clear to me. He was very clear with demonstrating how the gate process worked and phone numbers to call for help. I wish the location had more rental availability.
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Great service , always available for questions and any inquiries, always willing to help assist to make storage needs better, very clean and professional. Really nice staff of people in Brandon and Michael!!
Visited this site to rent a unit and was assisted by Michael the store manager. He was extremely helpful he made sure to ask me exactly what I needed and explained everything. When there was a slight difference in the cost previously quoted he explained why and even offered info on a less expensive option at another near my Extra Space facility. He let me view my unit prior to signing my lease and was just an overall pleasure, I’m glad I chose to rent here and would definitely recommend if you are considering!
I've only had my unit for two weeks but so far everything is great. Helpful and friendly services went I checked in. Answered all my questions (and I had a lot given my first time). I also used Extra Space Storage on chat a week prior and they were also very helpful. Not to the mention the price seemed to be the best I could find. Win Win all around.
Great experience! Mike the front office representative was very informative and very knowledgeable. I got a great rate and highly recommend this location for all your storage needs.
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