Ferrari of Rancho Mirage

Service Department Review. I had a great experience with Gary, the service manager, technician, or whatever these experts go by. He was super knowledgeable, helpful and accommodating. I was new to Ferrari with my acquisition of a California T and he was super patient in explaining what was done, needed to be done and even told me about running different tire pressures for better handling, etc. Gary really seems to like his job and customers.

like

Report

Drove by with family and our boys went crazy seeing these beautiful cars. Turned around and stopped in to look. Sarah was very welcoming allowed us to look around and even let them sit in one. What great service. Our boys said it made they Christmas. Thank you Sarah and your team!

like

Report

I walked in with a buddy of of mine mid week, and was greeted right away. I am glad I was introduced to Anthony in sales. He was very knowledgeable and answered all the questions we had about the beautiful cars. Very impressed. Definitely will be back to purchase.

like

Report

Thank you for the wonderful experience! The staff is great, and my transaction could not have been better. I love the espresso and thank you for the gifts. I love my new car!

like

Report

So...you may have read my last review of Ferrari of Newport Beach on their other website. And you probably though that I had one very good experience, but that did not make for a trend of good expectations. Well, I wan't entirely sure either, but I just traded in another car for another new purchse, and guess what. Another outstanding car purchase transaction. I am in Massachusetts, so they entire deal was again built on trust, as the Chinese Dragon Virus precluded comfortable plane travel. Once again, I was provided with extensive photos, videos of the interior and exterior of the car, window sticker, Ferrari factory build sheet and numerous texts and phone calls to make up for the distance dilemma. And, yes, there was a trade in, and therefore the possibility of a price war between \what do i get for mine and what will you want for yours\....recipe for price ping pong and kidney stones. Maybe even hives. Nope. Didnt happen. Was there a big differrence between dealer and buyer expectations? of course! but the General Manager Tim Rodgers resloved that in 5 minutes to both our satisifactions. And it was more fun than pain. Thats an achievement. These folks concluded the deal, pricing papaerwork and delivery and pickup of the trade all within 2 weeks....first week for paper back and forth, and the second week for shipping. And the car arrived in perfect conditon. Fully detailed and serviced. As represented. If you are thinking of buying a Ferrari with that special west coast livery of exciting colors and interiors, do yourself a big favor, give these folks a call. And No, I am not a big tech CEO with too much wealth to count. And this IS an entirely unsolicitated review. These folks earned my appreciation and respect. Its that simple.

like

Report