Ramsgate, United Kingdom
13 Queen St
N/A
+443457345345
Never get any Insurance from them don't trust anything they say. Try not have a account with them.
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The staff are always very helpful and have been brilliant throughout the current circumstances doing their best to keep everyone safe and provide a high level of service. Yes you do have to que up outside at times, yes sometimes you do have to wait for 10/15 minutes to get inside but the que does move fairly quickly. If it means being safe with the current times we are all having to live through I would rather that then end up in a hospital fighting for my life. I have seen public/people give the staff some unnecessary thoughtless verbal abuse for having to wait few minutes or when people see the que a little long they don’t even give it a chance or think and get angry. If for a moment people take a step back and think the time used for complaining and going off on one is the same amount of time spent in the que-they would be close to getting inside or inside instead of arguing about how many people are allowed in at one time! Great Branch! Great Staff! They always provide a high level of service and go beyond to assist you where necessary.
Staff are helpful and courteous.
I have been with Barclays Bank for over 30 years and have always found the staff very helpful and informative. The one exception was at the Wood Green branch, but that silly little man didn't get the better of me. The branch in Ramsgate has always been very good. The only misgiving I have with any bank is the reliance on machines in the branch instead of actual people. Please consider the customer, as well as the share holder. Thank you
Telephone banking made an appointment for a member of staff from the Ramsgate branch to call me at a certain time, well that time came and went .....still waiting !!!! I phoned telephone banking, you must ring the branch and gave me the number....guess what after so many rings it cuts you off !!!! What a shambles !!!! I begrudge putting one star they do not deserve it. I could go on about the reason I need to speak to them but it just gets worse !!!!
This branch do not answer their phone - ever and all other numbers they gave me are out of date. Don't even deserve 1 star tbh. Go to First Direct - they are excellent!
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