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PureGusto Coffee Company

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Bolton, United Kingdom

puregusto.co.uk
Beverage distributor· Caterer· Tea house· Vending machine supplier· coffee wholesaler· American· Catering food and drink supplier· Coffee machine supplier· Coffee roasters· Coffee shop· Disposable tableware supplier· Tea and coffee merchant· Tea wholesaler

PureGusto Coffee Company Reviews | Rating 4.2 out of 5 stars (5 reviews)

PureGusto Coffee Company is located in Bolton, United Kingdom on Unit 1, 3 Weston St. PureGusto Coffee Company is rated 4.2 out of 5 in the category beverage distributor in United Kingdom. PureGusto is synonymous with superior quality coffee. We are one of the few companies who source, import, roast and blend the world’s ?nest coffees right here in the UK. The results of which have seen PureGusto gain over 14 Great Taste Awards and notoriety amongst some of the ?nest establishments across Europe.

Address

Unit 1, 3 Weston St

Phone

+44 8006446650

Service options

Delivery

Open hours

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K

karl murray

Excellent service really good quality coffee would definitely recommend

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Christian Wichert

Ordered a 1,150 GBP Jura premium coffee machine. As outlined on their website, they offered a 5% off on your 1st order, for which I signed up. However, I never received the respective email with the voucher, but an email with the order confirmation as well as the invoice. Under tracking number it said \sent directly\. Since I never received the tracking number neither I got concerned and chatted with the online Customer Service agent, who told me that the 5% discount only applies for consumables and not for equipment, and referred to the terms & conditions. However, since I ordered during morning hours, the agent told me that delivery would be already next day. As this did not happen, I called Customer Service on day 2 and asked for a status. I then found myself talking to the owner, and the conversation was everything but customer oriented. No tracking number, UPS already tried to deliver but nobody was home (and we were) without leaving any proof or information at the door, requested new delivery attempt happening either later today or tomorrow, again no confirmation and no tracking number/information. Instead, the owner pushed back on all my concerns and justified that I am the only one from his 17,000 customers who is complaining about something. Although price has been good for the item, I would have expected more transparency and understanding of a presumably professional company. Addition: delivery was supposed to be done today before 12:45 according to the owner on the phone, still not arrived. The emails you referred to as being resent are neither received in my inbox, nor in the spam folder. But thanks for again pointing out that the consumer is the one to be blamed.

A

Amelie Goddard

There is a good choice of fairly traded beans, at good prices. It made sense to buy a large quantity for home use (6kg) and freeze it. The coffee is really good, and tastes great when ground as required for my domestic espresso machine.

C

Christian Murphy

AVOID - advertise discounts , take payment , then cancel orders leaving customers out of pocket and delayed. Also very bad customer service. I advise you look elsewhere

J

Jacob Ethan

A covid buy, we love coffee, so bought a proper coffee maker. then looked where to get top quality coffee at a good price, PureGusto fits the bill perfectly. Great choice, great delivery. If only we could get the packs in smaller sizes

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