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Not good!! Nice guys ..” but if it’s not easy they don’t want it!... gave me a competitive price tbh fitted” just to be fobed of with a roof issue! They just didn’t want a difficult job! .. if you want good service and proper on site help go to trade frames direct “ absolutely brilliant!! .. the only reason I mention protech! Is they messed me about! .. I’d of excepted we don’t want to do it ! ...
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The product installed, replacement conservatory glass door panel with our supplied catflap of choice, is excellent. What let's this company down is poor customer service. Waiting over a month from date of order when advised needed asap. Phone calls not returned and later found out they had issues with the panel, and then panel missed off delivery. Had I been informed i wouldn't be as angry as i now am after delaying a much needed holiday. Cancelled order for replacement conservatory roof now on this experience. Product is sound customer service needs work.
If you want to piss your neighbours off at 0730 on Saturday these are the boys for you. They'll happily disregard the Environmental Protection Agency legislation and start noisy work well before 0900.
Very pleased with the new door and panel, quality appears to be good, there was a slight hic-up with fitting but that was due to glass delivery, the fitters were efficient and cleaned everything up at end of day, so to sum up, happy with protech and wouldn't hesitate to use them again
Deli
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