Sunderland, United Kingdom
19 Cliffe Park
N/A
+44 1915483723
Wheelchair-accessible entrance
Our Mum passed away recently after living in Princess House for the last 4 years. We want to share how fantastic the care is there. It is a family run home and all of the staff really do feel like one big family working together to make a safe, caring and homely environment for the residents. There are cosy corners we'd sit with Mum, or in her room with fabulous sea views or in the early days we would walk on the cliffs opposite with her, or to the coffee shops close by. So the location is a wow to mention but the review we want to share is how grateful and lucky we felt to have Mum cared for by this kind, caring and professional team. In difficult circumstances, we felt like Mum became embraced into a new family, we saw the warmth she received and the big smiles and laughs she shared with the staff who got to know her individually and the safe, easy feeling they created for the residents all together. We were so lucky to find Princess House for Mum and cannot recommend it highly enough for the professional care given and the wonderful kind and caring staff. Thank you Princess House!
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Nearest thing to home you will ever get. Staff do loads more than their job. You feel staff work there because they LIKE looking after people, it's not just a job. The resident I know has NOT got dementia and staff are like that all the time she says. Owners often in and regularly do quality improvements. Would happily live there if I needed care.
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