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Oak Solution

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Preston, United Kingdom

oaksolution.co.uk
Furniture store· Bedroom furniture store· Office furniture store· Rustic furniture store· Children's furniture store· Pine furniture shop

Oak Solution Reviews | Rating 3.7 out of 5 stars (5 reviews)

Oak Solution is located in Preston, United Kingdom on The Watermark, 9-15 Ribbleton Ln. Oak Solution is rated 3.7 out of 5 in the category furniture store in United Kingdom.

Address

The Watermark, 9-15 Ribbleton Ln

Phone

+44 1772499081

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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H

Helen Gough

Excellent customer service. I’m very pleased with my purchase. Quality is excellent. I recommend this company

D

Dan Sinclair Taylor

Initially a positive experience with a lovely bed being delivered with no issues. Second order was a large wardrobe. It arrived damaged and with one of the boxes missing (which was later found to have been delivered to another customer). They sent a company (homeserve) out to repair the item that had been delivered. The guy arrived having no idea what he was turning up to fix and didn’t have any spare parts with him. He ended up using a staple gun! Second part still hasn’t arrived so we can’t assemble the wardrobe. It’s been three weeks since the wardrobe was meant to be delivered and I have no confidence the other part will arrive before Christmas. Much of the problem seems to be with their courier “Kinetic logistics” who apparently dont have a phone number and who’s systems have been down for weeks causing delays. Could be a great company but feel very let down by this experience so far on over 2,000 of furniture orders.

V

Vicky W

Website looks like they have some lovely furniture but never got to see any of it! Travelled to Preston as their Google advertising info has it as an oak furniture store open until 8pm. Turned up but couldn't find anything, rang the store to be told they were only an office, have no products to see at all. Not the first person to do this, as she seemed well aware and immediately said oh just double check you're in the right place, our warehouse is in oxford! Glad it was only a 20 minute trip or I would have been extremely annoyed! Oak solutions you might want to take a look at your store description.

M

Mina Bassily

Where do I start? I am normally the person that leaves a good review or doesn't leave a review at all! I have ordered a very expensive shoe storage unit from oak solution in May, yes May, so far it has not been delivered. Either because the company sells products that do not exist or they use a delivery company that uses a man with a wheel barrow to deliver their products. I have exchanged numerous emails and phone calls with them, always reassuring that it will be delivered next week, one of their staff Amit I think his name was even reassured me that he will personally chase it and get email me of phone me, by the time the phone call ended he probably forgot that I even exist! Avoid, avoid, avoid!

J

Judith Humphreys

Absolutely terrible service. Waited 8 weeks for delivery of rattan corner sofa. Given a date which was then changed 3 times only finding out when I rang them on each date. Every time I was promised it would arrive on the said date but there were always courier issues apparently. On the 3rd delivery change I gave up and requested a refund. Would definitely not recommend or use again. Totally shocking service and shame there wasnt an option to leave 0/5 stars

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