Preston, United Kingdom
Thorn Buildings, Kent St
N/A
+44 1772200400
We needed a refresh of a small bathroom with some quirks. ESP have a good range of quality products and Matt helped us come to good ideas. He worked hard to get the best solutions for us, with plenty of practical advice ad attention to detail. We probably could have bought the individual bits cheaper on the internet but the service provided (and solutions found) more than made up for it.
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Fantastic design and lovely quality fixtures . Hamzah was so helpful
The products I purchased from ESP were of very high quality and all look spectacular in my Bathroom. My experience was extremely positive. Showrooms are excellent and consultants give a personal service, if you have to come again they are happy to oblige. My consultant was Anja who was professional, knowledgeable, pleasant and most important of all gave me confidence in what I was buying. Despite coming with a tight budget Anja was able to find me what I needed. After I received my quote I shopped around and was pleased that ESP price matched. My experience had been so positive that despite receiving a call from the competitor to yet again beat ESP's price I turned them down as I felt ESP had earned alot of goodwill with me. There was slight complication with my order but it was given immediate attention and resolved. I also got a call from the Sale Manager, Sohail, to apologise personally and explain what went wrong. He also graciously took on my feedback and promised to implement some recommendations I made. Big thanks to everyone involved with my purchase : )
Great service and lots of products to choose from. The showroom definitely worth a visit. Staff very helpful esp Matthew in sales :)
Absolutely fantastic service, quality and creativity (and price!). Junaid has been a superstar from start to finish. Thank you to the ESP team.
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