Preston, United Kingdom
Brookfield St
N/A
+44 1772796622
We bought a relatively expensive wall unit from Emmaus Preston's website. None of items faults listed on description- scratches, cupmarks etc Also item arrived without keys- needed for all doors. Contacted Emmays to discuss and was told \ listing doesn't mention keys so nothing you can do\ I advised that whilst the listing didn't mention keys it also didn't say that keys were needed to keep the doors closed. Failure to list relevant information is important. Was advised that i'd be contacted to discuss further with someone more senior. 7 days later and still waiting. Have contacted trading standards.
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Please remind staff not to surveil or accuse customers and make them feel incredibly uncomfortable, I understand some people may take stuff but pushing your customers away is not the way to go. Young man behind the counter was very friendly and nice however.
Very large store of second hand items. Furniture including old designs and new, a good selection of wardrobes, lighting and bric a brac. Not too badly priced either. We saw a great bicycle which if you needed a really good ride was at a good price. Parking is free for 30mins but only in the yellow area!! Pay and display is cheap tho
Good quality furniture. Really pleased with our purchase.
Great place. Great cause. If your starting over and need things to set up a new home on a budget then visit this place.
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