Porto, Portugal
Rua de Santa Catarina 84
N/A
+351 222001606
Kerbside pickupIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
We went inside the shop to try our luck in buying either a Sub or Sky-Dweller, we know those sporty models aren't available readily with most of the Rolex Jewelers. I had a bit of a luck in the past to grab couple of pieces for my collection in Bangkok and Sydney respectively several years ago. Today, I was quite disappointed with the attitude of the Male Customer representative at Marcolino, he was bit hostile. The lady was nice but she left the shop within couple of minutes of our visit. I have walked into Rolex Jeweller's across the world and never had a such a bad experience like today. I just wish, we had never visited Marcolino in the first place.
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Very nice shop in the middle of Porto. We had great advice in a very pleasant atmosphere.
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Went to the store to have my new watch strap altered, the friendly and professional gent explained to me where I should go (around the corner to their repairs section on the first floor). I found it easily and was assisted by another friendly and professional gent who took out two links for me quickly! Thank you! I would visit this store if I was looking for a new watch :)
I had the pleasure of dealing with Jorge at their intercontinental hotel location. It was a pleasure speaking with Jorge, his expertise, experience and knowledge speaks for itself. He wasn't pushy, was pleasant and polite. I didn't feel rushed and being sold, the watch sold itself to me. It was an anniversary present from my wife, and we both left the store satisfied. I recommend anyone in the area in checking this Rolex AD out for their watch needs, their selection was of the most popular models. Jorge, thank you again.
During the Christmas the street is full of people, the crowed is having fun.
Very helpful staff but not a very extensive range. Good prices if they have what you're after. Marcolino on south end of Praça da Liberdade was even more helpful if that is possible. Their passion for watches sold me.
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