Portel, Portugal
estrada nacional 384
N/A
+351 916932087
Awful place. Noisy room, run down and unsafe place (main gate opens via a makeshift device that doesn't work properly), unpleasant staff. Was made to pay two nights in advance and then promised a refund when I complained about the condition of the room, but this was never followed through. No respect for safeguards regarding Covid-19 pandemic, as can be seen on their Facebook pages. Go at your own peril!
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A tourist trap. If things don't go as you expect you are on your own. This is definitely not the Noisy room, especially if you stay near the dinning area where breakfasts are also served. Good luck having a good night's sleep - in a place advertised as a haven of tranquillity. The staff (Júlio Adrego) was extremely unprofessional after we pointed out that the room was noisy, and we couldn't spend the night. At first, he promised to reimburse our fully paid stay, but in the end he refused to do so, with some creative pretexts that included unfounded accusations. In any other hotel that would have been inadmissible. The facilities are old and have not been as well-kept as they are advertised to be - the front gate doesn't even open, the rooms are cold and not well isolated. There is nothing of the luxury that was advertised. Júlio did not once use a mask in when we arrived, though it was the law at the time, due to covid. Don't expect high cleanliness and sanitary standards either.
Best plase in the world!!!!!
Ambiente familiar, super calmo e descontraído, excelente para recarregar energias.
Acolhimento e atendimento excecionais. Refeições deliciosas. Ótimo para umas férias em família, com atividades para crianças que primam pelo contacto com a natureza e a fauna.
Lugar espetacular, voltarei com mais tempo, obrigado da forma como fui recebido, 10 estrelas
Muito bom...excelente pequeno almoço, staff muito afável. 1 local regenerador. Recomendo!
Lugar bastante acolhedor, gerido por gente simpática e bastante atenciosas. Ideal para quem procura descansar uns dias no meio da natureza.
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