Croydon, United Kingdom
Marshall House, 468-472 Purley Way
N/A
+44 2086670994
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Delivery does not happen when it is supposed to. Third day has come to an end without delivery. Virtually impossible to get hold of the branch. They do not return calls. Beyond terrible service. Apparently the truck with my tiles on broke down. Now it is seemingly impossible to locate the new truck with my tiles. Full write up to follow.
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Do I need to go the extra mile until I get some answers on my delivery? Tanya, I was expecting a call like you said in 5 min. You had the audacity to say I shouldn’t call every 5 seconds. Why did you not return my call? Where are my tiles? Very very bad customer service. Did I say very? I mean it.
Very impressed with my first planned visit to meet Ian and open a trade account. I look forward to working with you and your team in the near future. The quality and cost of your products are second to none and I've been installing open walk in showers for nearly 25 years.
Huge selection of tiles, professional and personable service. They go the extra mile in my experience.
Dealt with Derek who saved the day on getting my dream tiles in time for my bathroom refurb! Ordered from Croydon to Yorkshire as could not get the tiles from local branches and a few failed attempts at other South East branches. Derek dealt with this quickly and efficiently.
Deli
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