National Tyres and Autocare

Genuine fellas here. Been looking after my vehicles for several years now.

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Great service professional all though well recommend

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I brought my car for MOT test on 29th September to the National Tyres and Autocare Poole Branch. My car failed on: Offside Rear Inner Brake pad(s) less than 1.5 mm thick; Nearside Headlamp light intensity severely reduced; Offside Front Coil spring fractured or broken. I took the car to a different garage for a repair. I have changed rear brake pads and brake caliper, front coil spring and also changed the headlamp (bought a new one in EuroCarParts). I returned on 1st October for a retest and I was charged 27 pounds and again failed, tester told me that the lamp is not brand new and he is not able to adjust the headlamp aim down. So I took my car to a different MOT station and they did not have any problem with adjusting the lamp. I asked Poole branch for a retest and they said it will be a full MOT now. I told them that they were wrong and my headlamp is completely good and they were cheating on me and I want a free retest or a refund of money spent with them but they said “NO”. So I took the car to a different place and it passed MOT without any issues.

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Car in for MOT, failed but parts ordered, delivered and fitted within 2 hrs. Re-tested and passed. Happy with that service

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Really came through for me in a tight spot. Very flexible and adaptable, and did everything they could to accommodate me and help get me on my way as soon as possible. Couldn't have gone better. Really appreciated.

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