Poole, United Kingdom
284 Sandbanks Rd, Lilliput
N/A
+44 1202700503
OUTSTANDING service from here. Just taken delivery of windsurfing board. The ONLINE chat support is amazing — instant, helpful response at all times of the day and night! Lynda
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Delivered great service, friendly. Imported Windsurf gear to Ireland. Tweaked my order to provide the optimum Boom setup for my Quiver. Phoned to check all was good after I ordered kit online. Definitely Recommend!
Went to buy some warm SUP clothes and have a chat about new boards. Their knowledge was great, friendly and not pushy. Ended up buying 2 new boards. Highly recommended.
Like other reviews here I placed an order on line, the next day I got an email to say they were out of stock of the item and will be refunded. Why do they take orders for items not in stock, stock levels should be live. Other online retailers manage to do this. I emailed them to express my frustration but so far have not had a reply. In their email they didn’t even bother to apologise. Not good service, will never return.
Terrible customer service!!! While being served the man brushed me off to answer the phone, apologised then did the same again within a minute, leaving me half way through a sentence. I visited after checking the website for a item marked as in stock and it wasn't in stock. What a waste of time! If you want anything call first rather than being a paying visiting customer as customers are second to phone calls. Will be going elsewhere for my supplies
Deli
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