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Golden Palace

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Pontypridd, United Kingdom

alleatapp.com
Chinese takeaway· Chinese noodle restaurant· Delivery Chinese restaurant· Hong Kong style fast food restaurant· Takeout restaurant· Chinese restaurant· Fast food restaurant· Meal delivery

Golden Palace Reviews | Rating 3.1 out of 5 stars (5 reviews)

Golden Palace is located in Pontypridd, United Kingdom on Main Rd, Church Village. Golden Palace is rated 3.1 out of 5 in the category chinese takeaway in United Kingdom.

Address

Main Rd, Church Village

Phone

+44 1443209863

Service options

DeliveryTakeaway

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Late-night food

Open hours

...
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E

Em

AWFUL AWFUL AWFUL. My partner and I ordered a Chinese to arrive for 6.30pm as that is when I was getting home from work. It arrived at 5.55pm... cold by the time I got home!! The pancakes for the duck were split as they were underneath and everything else was completely average and underwhelming. We contacted Just Eat who were as helpful as they could be but to get any further we were to contact the restaurant which took 2.5 hours. When we got hold of them they were extremely rude in talking Chinese between each sentence and laughing at this complaint. They said \30 is nothing what are you complaining about? Just come and dine with us again\... For people that have lost their jobs through COVID 30 is a lot of a money!!!!! I wouldn't dine with them again even if they paid me. DONT OFFER TIME SLOTS IF YOU CANNOT STICK TO THEM.

A

Alan Harper

Pre ordered for delivery, New years eve, waited 3 hrs and had to drive and pick up still trying to get a delivery refund, pre ordered again for delivery, delivery turned up 2 hrs late and the food was cold, will never use this place again very poor service.

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Paula-Elizabeth Pooler

New customer Received a Polite & courteous service Delivery was just over an hour Advised delivery Would take a little longer because we lived further out.. Able to pay by card on delivery. Food was lovely and warm, thoroughly enjoyed our meal Will definitely be ordering again in the future

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Mrs A Weeks

From order to delivery, it took two hours. I phoned several times but the person who answered didn’t really care. He said they were busy and it was “one of those things”. I tried to cancel but he wouldn’t refund me as it was “on its way”. I looked on their Facebook site and the prices there are very different to what I paid via Just Eat. The food was cold and bland and my son found dog hair in his prawn crackers

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Abigail Phillips

We ordered on Just Eat at 18:00 and after calling 4/5 times and being spoken too extremely rudely by the owner our food arrived cold at 20:30. No money back, no apology, no refund. Absolutely disgusted

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