Polonnaruwa, Sri Lanka
No 52.no53 Bus Stand
N/A
+94712008860
I was regular customer, and suggested this place as one of the best place in polonnaruwa for phone repairs. Later it became worse place which only looks for money rather than providing good service. Had many bad experiences with this shop. I am sharing one of the very worse experience. I went there to replace a tab battery. They were requested two days from me to replace the battery. (Its usual thing they always need at least one day or more to solve/repair any kind of phone issue, even if it's very very minor issue. they always says following reason for the delay -"as we bring quality parts from Colombo we need time ") I accepted to it since the shop had good image among the crowd, and recieved the phone successfully as they promised. later only realized the issue is worse than previous (issue was battery charge dropping unusually) but after the repair - issue became worse. battery charge dropped even quicker than previous. I had to reach them again, I told them the issue is remaining same, actually it's worse than before. One of their staff started to disassemble the phone, after disassemble only got to know their quality of service and eagerness of earning money. They have used a small battery, since they couldn't find particular tab's battery. and worse part is they have used some external wires to connect the battery with tab. They started to convince me and they said whatever they have done is for tab's goodness (they refused to give money back as well) They sell phones too, I have no idea whether they do the same with phone selling too. But I am strongly recommend not go to this shop for repairing phones.
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