Birmingham, United Kingdom
Speedwell Rd
N/A
+44 1217070165
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Fantastic! Highly recommend. I was introduced to Phoenix by a neighbour who had used them before and I'm so glad he did. I built my own garage to suit my requirements so the shapes and sizes weren't standard, however the staff helped me with how I should go about it and what I needed to complete the job. They are all friendly and go the extra mile for you if you need help. I highly recommend Phoenix Steels
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Was extremely disappointed with this co. Don't be taken in by their polite telephone manner, lame excuses & promises. We ordered the tile effect roofing sheets, & they don't come cheap either. Firstly, the delivery was dumped on my front garden without notification of delivery. I complained to an advisor - Jamie at the company, & he tried to assure me that they had tried 5 times to contact me! Really, in that case why didn't you leave a message on my answering phone after 30seconds. They also got my mobile number wrong which is why they couldn't contact me twice on it! (I am freelance & work from home). The sheets all had a dent or a ridge down one side! I wondered if these were seconds, but got told it was for drainage & that is also how they come through the press machine aswell, but once laid, that will be hidden. Most of the roof sheets had scratches & blemishes with paint off them. I asked if I could have a touch up paint & was promised by Jamie he would get this to me, as I was not seeking or asking for compensation or discount. 3 weeks went by & I contacted Jamie who said the touch up paint was sent weeks ago? However, he would organise some more paint to be sent to us, that was a fortnight ago and I know a small sample pot would not take weeks! Again, I have my doubts & no faith in this company but have been fobbed off . I certainly would not order from this company again, considering the price we paid. I was expecting good quality materials for the price we paid & service.
first class coompany, excellent products & friendly service
Excellent service and top quality products. Even next day service when I need more flashings!
From Mike: Great product, great people, great service - thanks
Deli
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