Pets at Home Galashiels

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Galashiels, United Kingdom

community.petsathome.com
Pet store

Pets at Home Galashiels Reviews | Rating 4,3 out of 5 stars (5 reviews)

Pets at Home Galashiels is located in Galashiels, United Kingdom on Gala Water Retail Park, Huddersfield St. Pets at Home Galashiels is rated 4.3 out of 5 in the category pet store in United Kingdom.

Address

Gala Water Retail Park, Huddersfield St

Price range

$$$

Phone

+44 1896759966

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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K

Kara.Yamori

I love this pets@home. It has very good cages and chew toys that suit my pets good. I got 2 healthy hamsters from there. They sell Rabbits, Hamsters and Guinea Pigs. Sells Hamster food and very respectful workers. Thank You P@H

T

tizzy monster

Took my son 8 & daughter 6 to purchase cold water fish for a tank their big brother gave them, the staff were very helpful and we got a lion head gold fish (Goldie) & Black Moore (Jack Sparrow) my children were very happy with their purchase.

G

Gary Mitchell

Been in this branch a few times since moving down here. And I wouldn't say customer service is their forte. I was standing in a que one time I was in, and just about to get served and the girl behind the counter decided a better option was to serve a customer looking for fish. I've got a customer to serve she says can you move to the other checkout. Strangely enough I thought I was a customer. Maybe not in her eyes. Was in last week with my dog looking for poo bags 3 members of staff standing at the tills. Asked where the poo bags are, and the young lad just pointed to one of the aisles ,over there said the bold boy. Over where I asked, there in that aisle still pointing into the distance. Get the bags and he looked like he was doing me a favour by serving me. No do you have a loyalty card or thanks. But it's noted and I'll make sure to point these wee things out the next time I'm in. Now I've worked in customer services previously and I know customers can be a pain in the arse. But this was poor customer service. I've been in numerous Pets at home stores and the customer service is superb. GALASHIELS up your game.

K

Kenny Adamson

Knowledgeable staff, offered several options of flea and tick treatment for my dog. Bought the suggested and then googled it after my purchase, 30% cheaper online. Do your homework, would still shop there due to convenience

D

Diane

Staff not very Helpful, to what brand I asked for, he tried to sell me another product which did exactly the same at 4 times the price, looked like the manager, just to comply with their sales target. The young woman was miserable, and not very helpful.