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AVS Fencing & Landscaping Supplies

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Peterborough, United Kingdom

avsfencing.co.uk
Fence supply store· Aggregate supplier· Building materials supplier· Garden building supplier· Landscaping supply store· Railroad ties supplier

AVS Fencing & Landscaping Supplies Reviews | Rating 3.5 out of 5 stars (5 reviews)

AVS Fencing & Landscaping Supplies is located in Peterborough, United Kingdom on Eastern industrial estate, Padholme Rd E. AVS Fencing & Landscaping Supplies is rated 3.5 out of 5 in the category fence supply store in United Kingdom.

Address

Eastern industrial estate, Padholme Rd E

Phone

+441733343030

Open hours

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Brian Pearce

Excellent Service - We are a small group of volunteers building the Railworld Wildlife Haven here in Peterborough - We needed some replacement fencing and posts, we received them on time at an excellent price ... We will be back ... Thank you AVS .. TOP Team

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Tom Rowe

Have dealt with AVS over the years and found them very good. However, ordered some trellis, fence Posts, postfix and a couple of fence caps for delivery on the 19th June.(SDN-0520111). Late on that We checked it was being delivered. We were told it had not been put on the lorry. They said they would ask the delivery driver nicely if he would deliver it late that day or it would be the following Monday.He did deliver the materials except the two fence caps. He stated they would be with us Monday. Nothing happened. Rang this Monday said they would drop them off at 5.30pm as one of them lived in Werrington. Nothing happened. Rang the next day said they would drop them off, Nothing happened. Rang today the 1st of July stated that chap who was going to drop them off has left. Someone would drop them off at about 6pm leaving them by the back door. Nothing has happened. It is only two caps but it is the principle. Hope someone from AVS Management is reading this but doubt it. Not very efficient and very dissatisfied. Lucky to get one star

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Lee Bennett

Excellent, quick and efficient service. Well done!

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Shane Redman

If I could could give less than a 1 star rating I would. We ordered paint from them a month ago and we expected a long delivery time due to cover-19 but we were given a delivery date of the 8th May. This date came and went with no delivery and no further contact to let us know why there was no delivery. We emailed in to see what had happened and received a reply from a Greg Bailey (Regional Sales Manager North) who told us the delivery would be made the next day (Tuesday 12th May). Again the date came and passed with no delivery or contact. We have since emailed and phoned repeatedly, leaving voicemails on the unanswered phones, with no reply from anyone. We will be seeking a refund but suspect this business is unlikely to handle that well. It feels much like a scam. First time we used this company and certainly the last. Only positive is we can now ensure no-one we know gives them the opportunity to provide such poor service to them.

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Thomas Buchan

I ordered sharp sand on the 4th May and was informed of the 10-15 day delay, which passed and no delivery. I contacted them through email asking where my order is and was responded promptly the next day that they had rescheduled delivery for the 28th May, 9 days after the original date. The 28th passed and still no delivery and I emailed to no response and called which was resolved into a full refund. The money I paid left my account within a few days of the original order, which seems unacceptable given known troubles due to the Covid-19 pandemic and they may be facing staff and stock shortage, however that is inexcusable for the service I have received. No matter the shortage of staff, it should not take over a month and if they do not have any in stock, they should not try and sell it like it is and should inform the customer that it is out of stock to let them decide what they would like to do.

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