Leicester, United Kingdom
298 Gipsy Ln
N/A
+44 1162680666
Excellent customer service, Rizwan highly customer service focused staff, all staff are very kind and provide brilliant service. Very delicious food. Thank you.
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Tried this place via Deliveroo through its Charles Street branch. Food was fantastic. We went with the Supreme Burger and really enjoyed it. Decided to order a collection order via the Gipsy Lane branch on Sunday and the order was placed with no issues and paid online. On collection, i can say the place wins NO Awards for its Customer Service. Staff advised they had no shish kebab role and tried to call to advise. However, no call was attempted. From this it was to refund this which they declined and wanted to provide a voucher as order was ot\ placed with them. In actual fact it was place on the companies Online Website. After a 10 minute battle the item was refunded. Food wise 9/10 Service 2/10 Great place shame such poor service levels and quality of staff or it would be a weekly stop. Unfortunately, i wont be visiting again as service is a key for me but will confess the burger was one of the best i have had in Leicester. Management - I hope your staff are better trained to help your scale and growth
Armatures Initially I didn't mind the attitude of the seller. It was as if I was a burden to order a grilled chicken burger. But I asked for not overcooked chicken but rather juicy. and what do I get exactly the opposite. To top it up, the cheese wasn't even melted. so I wonder how he overcooked/grilled the chicken and not got the cheese melted.
Food is the best but customer service is no that good. They don't know how to give respect to customers.
Best grilled burgers n other food.
Deli
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