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Apria Healthcare

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Peoria, United States

apria.com
Home health care service· Oxygen equipment supplier· Medical supply store

Apria Healthcare Reviews | Rating 2.1 out of 5 stars (4 reviews)

Apria Healthcare is located in Peoria, United States on 8550, 89 N 91st Ave Bldg H, Ste 85. Apria Healthcare is rated 2.1 out of 5 in the category home health care service in United States.

Address

8550, 89 N 91st Ave Bldg H, Ste 85

Phone

+1 6238721392

Accessibility

Wheelchair-accessible entrance

Open hours

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Nancy Thompson

We finally got an appointment after 3 cancellations on Apria's part and after they were going to have the needed device delivered and then fedex'd.... And.... they don't have all the parts necessary, so it will be another week before the device can be used. They received the prescription in August and it has taken until the end of October to get it filled... and that will cost us over 900 in 2021 since this is a rent to own, and all out of pockets have been paid for 2020. And not a single word of apology, just blaming the prescribing Doctor.... I won't ever pick them for any home health care if I have any other option.

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Chy Ward

Ive had a nightmare experience with another durable medical equiptment provider, so I recently switched to APRIA. WOW! I was sure surprised when Mikel told me she could have a shower bench to my door THAT VERY DAY! This literally took the other company 11 months to accomplish! I am highly impressed and super satisfied with the company and their employee Mikel who took such great care to help me.

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Xz_Drako_zX

Worst Healthcare company I've used. Have to come get my supplies while I'm on oxygen because they're too backed up to service me.

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Sally

Apria has driven me a bit insane lately. I've had soooo many problems with Apria's billing department. BUYER BEWARE: If you rent a CPAP with them and you change insurances during the rental contract, Apria will start you over from scratch on your rental contract and your previous insurance payments will \disappear\ and not apply to your CPAP balance. That happened to me. We were mislead to think that we could change insurance companies and be fine. Lies!!! They have not updated my insurance info even after I've contacted them 3 different times and it's been 6 months. To end this rental contract madness, I wanted to buy my CPAP machine and Apria has made it incredibly challenging...possibly on purpose. When we first got my husband's CPAP machine at the Peoria location, they refused to sit down with him at his respiratory therapy appointment and instruct him how to use the machine. We were also misinformed about the soap to use to clean the machine. The respiratory therapist insisted that we must only use baby wash soap because if we attempted to use any other antibacterial soap, it would surely destroy the equipment. What a lie! The reality was that this \advice\ from a \qualified professional\ lead to us having bacteria and mold in our machine because the soap we were instructed to use did not properly clean the CPAP machine. Apria: ugh! Buy your supplies from Amazon. You'll have less problems and less cost. I don't even want to start writing about our challenges with Apria's dubious supply schedule and shipping issues. That's a whole other negative review.

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