Penrith, United Kingdom
20-21 Little Dockray
N/A
+441768864024
Fantastic family owned shop. I phoned up to enquire about a guitar they had listed on their website and Amanda kindly held it for me while I travelled up to look at it as it was the only one they had in stock. The guitar was competitively priced and Amanda was extremely helpful so suffice to say I bought it. I would definately buy from them again.
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Great place for all musical needs,I pass by almost every day and have to look in the window.saw a ‘Les Paul but could not afford it at the time however took no persuading to purchase a very nice ‘resonator’. Very friendly staff always ready to oblige. Bri.
What an outstanding service. Brilliant selection of musical instruments and situated in a beautiful part of the Lake District as an added bonus! I visited the shop to find a new piano and received a very warm welcome. I was left in peace to try the instrument with no pressure but those questions I did have were answered expertly. As I wasn't sure about the instrument I arranged to return to try it again but could only make it on a day the shop was closed, so the owner was kind enough to open up for an hour in her own time to allow me to try the instrument again. Because there could be potentially difficult access to my flat, one of the team even travelled a considerable distance to make measurement and check the delivery could go ahead. That level of service is really impressive, I can't speak highly enough of everyone at Lakeland and am very grateful for all of their help. I am now the proud owner of a beautiful Kawai CA97 piano and am also a very happy customer. In future I wouldn't consider going anywhere else. Thank you and well done!
Went in looking for fretboard conditioner, so they ordered some in especially for me, lovely people knowledgeable and an ever expanding collection of guitars I want to buy
This place has become awful. We last visited last year. Knowledgeable friendly people! Excellent service as well. Went back recently.:( Very different and disappointed. What have they done to the shop?! They have employed some very inexperienced staff since our last visit. No decent electric guitars anymore..cheap Chord, Ibeneniz and Tokai. The ones we looked at where very poorly set up as well. Bridge saddles at Max etc. Odd sales guy hovering around you at every turn.. Good choice of strings though at reasonable prices. Good choice of amps too. From bedroom to pro . Has to be said. Overall I and my roady/tech where disappointed. Think they have let the shop slide and seem to only be interested in school kids and very cheap beginners guitars now..can't comment on other instruments they sell. Very sad really. Used to be a decent place. Will not be going back unfortunately. Shame. Could be a little gem of a shop...just the new staff haven't a clue..sorry Amanda..you should sort this out. Or people will go elsewhere..
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